Operations Manager
1 week ago
Family Best Care Operations Manager Who We're Looking For: The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.We need a driven leader to manage and develop a team of six operations and scheduling staff, ensuring they meet performance expectations and drive business results. This person will be responsible for training, coaching, and developing the team, refining scheduling processes, and continuously improving operations. They will collaborate with the COO on business needs and strategic initiatives, always looking for ways to enhance efficiency, structure, and performance. This is a starting salary with the opportunity to prove your impact. A 90-day performance review will determine a potential salary increase based on your ability to lead, optimize operations, and drive results.Key ResponsibilitiesLeadership, Training & Team Development Lead, train, coach, and develop a team of six operations/scheduling staff. Set clear expectations and hold team members accountable for results. Conduct regular training sessions, coaching conversations, and skill development initiatives. Ensure the team understands processes, expectations, and performance goals. Foster a culture of continuous learning, high performance, and accountability. Process Development & Continuous Improvement Draft, implement, and maintain SOPs for scheduling, caregiver performance management, and operations. Define and refine processes to improve efficiency, reduce errors, and scale operations. Identify gaps and inefficiencies and proactively implement solutions for improvement. Leverage data and reporting to track progress and optimize workflows. Collaborate with the COO to develop and execute operational strategies. Caregiver & Performance Management Monitor and improve caregiver attendance, reliability, and overall performance. Use data-driven insights to develop and implement performance improvement plans. Conduct regular caregiver coaching and engagement initiatives to improve retention. Ensure efficient caregiver scheduling to maximize client satisfaction and business efficiency. Operational Execution & Efficiency Oversee daily scheduling and staffing to meet operational demands. Identify and resolve scheduling challenges before they impact client service. Analyze KPIs and performance trends to optimize team productivity. Continuously refine and improve scheduling processes. Qualifications 1+ years of experience in an operations, leadership, or management role (home care, healthcare, or service industry preferred). Experience leading, training, and coaching teams to meet performance expectations. Strong problem-solving and decision-making skills. Experience in SOP creation, process development, and continuous improvement initiatives. Ability to analyze data and KPIs to drive performance and accountability. Strong initiative and ability to take ownership of operations. Comfortable using scheduling software and operational platforms. Key CompetenciesLeadership & Development - Coaches, trains, and builds strong teams. Ownership Mentality - Takes responsibility and ensures follow-through. Results-Driven - Focused on measurable goals and holding others accountable. Process-Oriented - Defines, improves, and standardizes operational processes. xhmxlyz Adaptability & Continuous Improvement - Identifies inefficiencies and implements solutions. Benefits: Hybrid Work Schedule (mostly remote) Health/Medical Benefits
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Operations Manager
3 weeks ago
Tacoma, United States Washington Staffing Full timeOperations ManagerAt CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven...
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IT Operations Manager
2 weeks ago
Tacoma, United States Washington Staffing Full timeIt Operations ManagerSound Credit Union is currently seeking an IT Operations Manager to join our team! If you have a strong background in IT infrastructure and leadership then this position at Sound might be the ideal opportunity for you. We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and...
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Operations Manager
1 week ago
Tacoma, Washington, United States Sky Zone Full time $26 - $29CircusTrix dba Sky Zone Operations ManagerFull-timeOnsiteDepartment: OperationsReports to: General ManagerFLSA: Non-Exempt____________________WHO WE ARE:At Sky Zone, our mission is to enrich lives through the power of boundless play — whether that's on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence,...
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IT Operations Manager
2 weeks ago
Tacoma, United States Sound Credit Union Full timeIT Operations Manager Sound Credit Union is currently seeking an IT Operations Manager to join our team! If you have a strong background in IT infrastructure and leadership then this position at Sound might be the ideal opportunity for you. We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and...
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Terminal Operations Manager
2 days ago
Tacoma, United States The Kenan Advantage Group, Inc. Full timeWe are seeking an experienced and driven Operations Manager to oversee terminal operations, personnel, and customer service at our Sumner, WA location. This role is responsible for ensuring efficient day-to-day operations, maintaining high performanc Operations Manager, Operations, Terminal, Manager, Customer Service, Manufacturing, Transportation
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IT Operations Manager
2 weeks ago
Tacoma, United States Sound Credit Union Full timeJob DetailsLevel ManagementJob Location Pacific Plaza - Tacoma, WAPosition Type Full TimeEducation Level Bachelor's Degree or equivalent exp Salary Range $119600.00 - $179400.00 SalaryTravel Percentage HybridJob Shift Monday - FridayJob Category ManagementDescription Sound Credit Union is currently seeking an IT Operations Manager to join our team! If you...
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Terminal Operations Manager
5 days ago
Tacoma, United States Kenan Advantage Group Full timePosition Summary We are seeking an experienced and driven Operations Manager to oversee terminal operations, personnel, and customer service at our Sumner, WA location. This role is responsible for ensuring efficient day-to-day operations, maintaining high performance standards, and cultivating a safe, productive, and customer-focused work environment. Key...
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Operations Manager
1 day ago
Tacoma, Washington, United States Sprague Pest Solutions Full time $78,000 - $85,000Lead with Purpose. Grow with Sprague.Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team based in Tacoma, WA. If you're passionate about coaching others, delivering...
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Terminal Operations Manager
5 hours ago
Tacoma, United States Kenan Advantage Group, Inc. Full timeKAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico.At KAG, it's our people who make it possible to achieve our company goal as One Team Driven to Make a Difference! With expert knowledge, supportive...
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Terminal Operations Manager
1 day ago
Tacoma, WA, United States THE KENAN ADVANTAGE GROUP Full timeJob DetailsJob Location 96 Tacoma WA - Tacoma, WA Position Type Operations Salary Range $80000.00 - $95000.00 Salary Travel Percentage Up to 25% Job Shift 12hr Job Category M2 Description KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the...
