Lounge Club Attendant

2 weeks ago

Detroit, United States G2 Secure Staff Full time

EDUCATION AND EXPERIENCE:

* High School diploma or equivalent.
* Previous airport and/or customer service experience preferred.
* Must be 18 years of age.
* Must have a reliable telephone and transportation

PERSONAL AND PHYSICAL REQUIREMENTS:

* Treat all information as confidential.
* Posses the tact to deal with all levels of situations, client representatives, employees and the public.
* Must be able to read, understand and carry out instructions in English.
* Ability to work from verbal and written instructions.
* Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
* Must be able to lift, carry and/or hold up to 75 lbs.
* Must pass pre-employment and random drug test.
* Must complete a criminal background check.
* Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).

PERFORMANCE RESPONSIBILITIES:

* Actively participate in the Safety Management System (SMS)
* Routine housekeeping of bar area.
* Daily maintenance, cleaning and upkeep of bar and coffee area
* Stocking of all bar supplies.
* Replenish food displays.
* Bus tables and maintain cleanliness throughout club and lounge during operating hours.
* Monitor and maintain Club and loung kitchen areas, pantry areas, restroom facilities for cleanliness and supplies
* General housekeeping duties in the Club/Lounge area during operating
* Attend to passengers needs and provide special assistance to passengers as requested
* Provide general information and directions to passengers.
* Complete appropriate documentation in a timely manner, i.e., for maintenance repair or supply orders.
* Be neat and careful when handling other people's property, especially mobility aids and luggage.
* Must be familiar with all Government/Client/Airport/Company regulations.
* Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
* Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
* Attend meetings and inservices as required.
* Utilize appropriate communications channels and maintain records, reports and files as required.
* Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
* Adhere to company policies and procedures and participate in achievement of company objectives.
* Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
* Perform other duties as requested.

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