Patient Logistic Specialist

Description Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Patient Logistic Specialist with HCA Healthcare you can be a part of an organization that is devoted to giving back Benefits HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Patient Logistic Specialist to help us reach our goals. Unlock your potential Job Summary and Qualifications The HCA Capital Transfer Center handles the patient movement and logistics for over 19 HCA hospitals and free-standing emergency rooms across a 4-state region including Virginia, Kentucky, Indiana, New Hampshire and North Carolina. Located in Richmond, Virginia our mission is to assist in the clinical placement and movement of critical patients both into and out of our facilities providing timely access to care for our patients when minutes matter the most. The transfer center is staffed 24/7 with seasoned clinical professionals who collaborate between physicians, hospitals, and other immediate health care settings to coordinate the timely movement of high acuity patients such as STEMI, stroke, trauma, neonatal care, and so forth. What you will do in this role: * Respond to phone calls with a sense of urgency and demonstrating good customer service skills * Gather initial information required to open new case/call(s) and prepare clinical information/packet which is to provide to the clinicians for assessment and next steps in advancing patients care. * Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs. * Help to locate available resources and coordinates information to support patient disposition and or admissions to appropriate unit/facility * Maintain active inventory of bed availability within the community for non-HCA bed placements and admissions * Responsible for accepting, tracking and facilitating hospital transfers and transports telephonically and via computer applications. * Provide updates to customers on status of patient case(s), i.e. assessment status and bed placement requests * Assist to schedule and prioritize discharge transports and support the Patient Logistics Center by assuring rapid response to requests for services (where applicable) What qualifications you will need: * Associate degree or higher preferred * Prefer experience in a healthcare setting. (Acute Hospital, Outpatient Clinic or Practice etc.) * Prefer experience in Behavioral Health (example Behavioral Health Tech) * Possess good communication skills, verbal and written. * Possess good organization skills and able to act on multiple tasks. * Proficient and understands medical terminology Scheduling Requirements: * 12 Hour Shifts - Required * Flexibility in scheduling - Required * Rotating Weekends - Required * Holiday Shifts - Required Must live within 60 miles of a Patient Logistics Center Facility -PLC Locations include; Madison, TN 37225, Richmond, VA 23225, Jacksonville, FL 32216, Tamarac, FL 33321, Plano, TX 75075 or Denver, CO 80237- Required HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you We are reviewing applications for our Patient Logistic Specialist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.