Airport Station Trainer

7 days ago

Saint Paul, United States GAT Airline Ground Support Full time

Job Summary: Airport Station Trainers ensure the maximum effectiveness of the customer service function by developing and implementing training programs. Involved in the plan design and existing plan enhancements. Researches new training techniques and suggests enhancements to existing training programs. Must be familiar with a variety of the field's concepts, practices, and procedures. Monitors and reports on the training effectiveness of employees during the orientation period and during the course of their employment. Performs a variety of complicated tasks. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. Job Responsibilities: Provides initial and ongoing training to employees and managers including new hire orientation, customer service training, ramp training, harassment training, management concepts training and recurrent training for all employees.Works with trainers from other organizations to provide or support additional training requirements, and hazardous goods training.Monitors the effectiveness of all training.Tours the terminals on a regular basis to observe and assess the performance and knowledge of those trained.Creates reports to present observations and findings to managers.Trains new hires during orientation period on policy and industry-related duties. Evaluates the effectiveness of training by administering topic-specific tests and quizzes.Provides specific training for managers requesting updates for employees under their supervision.Maintains accurate training records and files for all current employees.Follow all safety rules. Observes and reports any unsafe or hazardous conditions immediately to the proper authority.May be requested to perform other duties as assigned based on Manager's needs or airline activity.Other duties as assignedWork Environment: Able to work and focus in a fast-paced environmentMust be detail and results-orientedMust always be safety-minded while workingEffectively communicates instructions, policies, and procedures others can followProvide positive and constructive feedbackMaintains an understanding of and follows all applicable federal, state, airport, and company regulations, policies and proceduresSpecific Working Hours: Must be able and flexible to work variable shifts, weekends, and holidaysSpecific shifts to be determinedMust be able to work extended hours on short notice during non-routine operations#INDGATUSHIGH

  • Airport Station Trainer

    2 weeks ago

    Saint Paul, United States GAT Airline Ground Support Full time

    Job Summary:Airport Station Trainers ensure the maximum effectiveness of the customer service function by developing and implementing training programs. Involved in the plan design and existing plan enhancements. Researches new training techniques and suggests enhancements to existing training programs. Must be familiar with a variety of the field's...

  • Airport Station Trainer

    1 day ago

    St Paul, MN, United States GAT Airline Ground Support Full time

    Job Summary: Airport Station Trainers ensure the maximum effectiveness of the customer service function by developing and implementing training programs. Involved in the plan design and existing plan enhancements. Researches new training techniques and suggests enhancements to existing training programs. Must be familiar with a variety of the field's...

  • Airport Customer Service Supervisor

    2 weeks ago

    Saint Paul, United States GAT Airline Ground Support Full time

    GAT is seeking dynamic individuals to join its team of aviation professionals.Classification: Variable Hour, Non-ExemptJob Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel...

  • Customer Service Manager, Airport Customer Experience

    2 weeks ago

    Saint Paul, Minnesota, United States American Airlines Full time $60,000 - $90,000 per year

    IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having...

  • Assistant Operations Manager

    4 days ago

    Saint Paul, United States CLEAR Full time

    Assistant Operations Manager (MSP)The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales. Key...

  • Line Cook 2

    16 hours ago

    Saint Paul, Minnesota, United States SSP America Full time

    $23.80 per hour + Tip PoolComprehensive Benefit Package and RRSP Matching for Full-time EmployeesEmployee Meal PlanFree Employee Parking**Our restaurant portfolio in the Victoria International Airport includes: Spinnakers on the Fly, Fresh Cup, and Tim HortonsThis position is located in a secure airport environment and a Restricted Area Identification Card...

  • Line Cook

    3 weeks ago

    Saint Paul, United States SSP America Full time

    $22.25 / Hour Full-time or Part-Time Shifts Available Free Meal every shift 2 weeks PTO (Paid Time Off) Immediate Hiring Great Advancement Opportunities We are currently hiring for Line Cooks to work at our resturaunts inside the Minneapolis International Airport Here are a few things you can expect when you join our team as a Line Cook Follow all recipes...

  • Cook III

    4 weeks ago

    St Paul, United States Minnesota Staffing Full time

    Job Title: Cook III Your next opportunity is now boarding: Join OTG as a Cook III now at MSP Airport and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, healthcare, and a competitive 401k match. OTG has revolutionized the hospitality...

  • SUSHI Cook

    3 weeks ago

    St Paul, United States Minnesota Staffing Full time

    Join Otg As A Sushi Cook At Msp Airport Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, healthcare, and a competitive 401k match. OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail...

  • Bartender

    10 hours ago

    Saint Paul, MN, United States OTG Management Full time

    YOUR NEXT OPPORTUNITY IS NOW BOARDING:Join OTG as a Bartender at MSP Airport now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.WHAT IS OTG?OTG has revolutionized the hospitality...