Director of Quality

Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Director of Quality Methodist Hospital Stone Oak Benefits Methodist Hospital Stone Oak offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a(an) Director of Quality for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply Job Summary and Qualifications The Director of Quality is responsible for the design, planning, leadership and implementation, and evaluation of the facility Quality/Risk Management Program in concert with the hospital(s) Mission, Vision and Values, Code of Conduct and Strategic Plan. Essential Job Functions: 1. Develops, plans and implements policies and objectives of the facility for quality assessment, quality management, and performance improvement initiatives to enhance the quality of services. Analyzes healthcare processes and patient outcomes, develops outcome measures and monitors sensitive quality outcome indicators to identify areas for improvement. Evaluates the impact of improvement activities. 2. Oversees sentinel event investigations and root cause analysis activities within the facility to reduce risks and increase patient safety. 3. Reviews and analyzes facility occurrence reports to identify clinical risk issues. Facilitates investigation and follow-up on events with the appropriate managers/VPs. 4. Initiates Probable Claims Report (PCR) as appropriate. Investigates, utilizing, record review, interviews and other methods in order to provide adequate information for the report. 5. Facilitates the investigation and resolution of patient complaints and grievances. Initiates and/or reviews correspondence to patient/family following established timelines. 6. Facilitates the implementation and completion of the elements of the annual HCI Premium Credit Program. Communicates the results of the quarterly Risk Metrics results to managers/ VPs and Senior Leaders. Facilitated development and communication of appropriate action plans for identified outliers. What qualifications you will need: * Bachelor of Science in Nursing or related discipline. * Master's degree preferred. * 3-5 years clinical and managerial experience. * Quality Management practice, regulatory compliance, and TQM training and experience is preferred. * Experience in utilizing word processing, spreadsheets, clinical systems and databases. Minimum License and Certificates Required: * Current Texas State licensure as a registered nurse preferred. Methodist Hospital Stone Oak is equipped with the most modern technology available. With over 280 beds, services include emergency care, general surgery, obstetrics and gynecology, neonatology, oncology, neurosurgery, orthopedics, and acute rehab services. Methodist Hospital Stone Oak is accredited by the Joint Commission as a Primary Stroke Center and Chest Pain Center. The stroke rehabilitation program has received the Joint Commissions Gold Seal of Approval for Disease-Specific Care Certification of Stroke Rehabilitation. We belong to the Texas Institute for Robotic Surgery. Our surgeons and technology offer minimally invasive options to patients. Surgeons from around the country come to train under our world class team. The hospital has been recognized by Leapfrog's Hospital Safety Grade A and by Modern Healthcare as one of the Top 100 Best Places to Work in Healthcare. We have also been recognized as a Joint Commission Top Performer on Key Quality Measures. Finally, by Medicare.gov as #1 in San Antonio and #6 in the entire nation. The hospital is 1 of only 102 hospitals to receive Medicare.gov's 5-star rating. Join our team to be part of the innovation. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Director of Quality opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.