Vendor Collections Management Specialist

Description Hourly Wage Estimate: 15.00 - 21.44 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range. Introduction This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Do you want to join an organization that invests in you as a(an) VCM Analyst? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. Benefits Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated VCM Analyst like you to be a part of our team. Job Summary and Qualifications This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). The Vendor Collections Management Specialist is responsible for performing account reviews, follow-up and resolution of bad debt pre-list and handling incoming calls from patients and agencies related to aged receivables. In this role you will: * Reviews patient accounts for accuracy prior to placement to outside collection vendors * Research and responds to vendor inquiries * Reviews remits and submits billing requests where applicable during account review process * Reviews bad debt, bankruptcy, and deceased patient accounts to ensure that accounts follow appropriate collections and billing protocols according to SSC and corporate policy * Reviews correspondence in the CWF system and takes appropriate account and document action * Reviews and authorizes affidavits related to patient billing, as applicable. * Reviews aged accounts placed with outside collection vendors to ensure collection activity is still viable and appropriate * Analyzes accounts for legal pursuit by outside collection vendors * Responds to requests which include researching payments, contractual adjustments, payment arrangements, audits, etc. * Maintains and reviews all invoice reconciliations and ensures any issues are resolved in a timely manner. * Ensures vendor inventories reconcile to SSC systems by completing recons and updating I-Plans and or placements as needed by the end of each month. * Handles inquiries regarding estate and bankruptcy accounts from patients and/or vendors. * Assist with the Medicaid Eligibility vendor reconciliation, as requested. * Manages the onboarding and termination process for vendors * Provides support during vendor transitions: Medicaid Eligibility, Early Out, Primary and Secondary agencies. * Maintains all agency reports, remits, etc. to meet with the corporate retention schedules. * Work on the acknowledgement and close and return reports monthly. * Handles all calls. Emails, eRequest and correspondence from collection agencies. * Responds to requests which include research payments, contractual, approving arrangements, audits, etc. * Works CWF Bankruptcy queue to ensure account is flagged as bankrupt and assigned to agency. Also, works the daily bankruptcy exception report. * Works Estate pool by reviewing accounts for insurance and assigning to agency as needed. * Reviews other pools for previously identified deceased patients and takes require action up to and including placing account to Bad Debt. * Works the Designee portion of the Bad Debt Prelist as defined in the Bad Debt Prelist policy. * Work the agency acknowledgement and close and return pools or through reports (if applicable). * Maintains agency reports and invoices within the corporate retention schedule. * Assists with Charity processing. * Perform Monthly Medicaid Reconciliation in accordance with the policy. Qualifications: * One year of related experience required. * Previous experience with vendors preferred * Collections experience preferred Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals Our Talent Acquisition team is reviewing applications for our VCM Analyst opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.