Field Support Technician

2 weeks ago

Hicksville, United States CYNET SYSTEMS Full time

Job Description: Pay Range: $20hr - $25hr 3+ Years of experience in PC Hardware and Software configuration support. 1+ Years experience in Retails Field Support Operations Hardware Support. Troubleshooting experience with various PCs, Network Devices and Retail Stores equipment/devices located in Retail Stores, Offices, Distribution Centers and Data Centers. Ability to install , troubleshoot and assist team members for wide range of Devices applications in Retail Store environment Excellent customer service orientation and verbal communication skills. Analytical thinking and Problem-Solving ability. Any Retail Store Experience is an added Preferred advantage. Certifications: A+ Hardware (must). CCNA (preferred). Microsoft Certification such as MCP, MCSE, MCTS, etc. (anyone). Tools: ServiceNow. MS Office O365. Various Retail Applications and Tools. Windows OS. iPad, Tablets, Smart Phone. Willing to travel to various customer stores/location to meet ticket requirement. Valid Driving License with Good Driving History (No DUI Record). Experience with various Retails equipment, Devices, and diverse technical environments. Excellent customer service orientation and verbal communication skills. Experience supporting retail Devices (POS systems, receipt printers, scales, SCO lanes, etc.). Ability to install and troubleshoot a wide range of Devices applications. Analytical thinking and problem-solving ability.

  • Field Support Technician

    1 week ago

    Hicksville, NY, United States Cynet Systems Full time

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    7 days ago

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