Senior Account Manager, Client Services

**Job Title: Senior Account Manager****Benefits and Perks:**- **Remote Workplace:** Enjoy the flexibility of working from home or at our office in Boston. We welcome remote employees from various states, including MA, NH, RI, ME, CT, NY, NJ, NC, TN, FL, IL, MO, TX, UT, AZ, CA, ID, PA, and CO.- **Paid Time Off:** Benefit from generous vacation time that increases with your tenure, along with 13 company holidays and Summer Fridays from Memorial Day through Labor Day.- **401K + Match:** Participate in our 401K plan with a 4% Safe Harbor employer match after one year of employment, along with financial literacy services.- **Life Insurance Benefit:** Enjoy no-cost life insurance coverage for peace of mind for you and your family.- **Short Term Disability Benefit:** We provide support if you need to take time off due to illness or injury.- **Healthcare:** Choose from several competitive healthcare plans with 80% employer coverage for medical and dental premiums, 100% coverage for vision, and the option to participate in the FSA program.- **Commuter Benefits:** Save on transportation expenses by allocating pre-tax funds towards your commute.- **Continuing Education:** Receive a personal budget to attend events and conferences to further your professional development.**What You'll Do:**- Serve as a friendly and knowledgeable consultant for assigned clients, helping to identify, develop, and execute impactful digital marketing campaigns.- Act as the primary point of contact for clients, managing day-to-day communications and overseeing all account-related activities.- Take ownership of account strategy development and refinement for at least 80% of your accounts, ensuring alignment with client goals.- Collaborate with clients and internal team members to drive consistent success, providing strategic counsel and mentorship to junior teammates.- Develop a deep understanding of each client's business objectives, industry landscape, and target audience.- Monitor account performance against defined KPIs, communicating results and providing insightful analysis.- Manage project timelines, budgets, and deliverables to ensure timely and accurate completion of client projects.- Ensure prompt and accurate communication with clients.- Collaborate with leadership to review account performance regularly and identify growth opportunities.- Oversee the financial health of assigned accounts, including forecasting, budgeting, and invoicing.- Build and maintain strong relationships with key stakeholders within client organizations, including senior executives.- Stay informed about industry trends, emerging technologies, and best practices in digital marketing.- Support new business initiatives by confidently engaging with prospects, developing content, and leading presentations.- Provide guidance and support to junior team members, fostering their personal and career development.- Contribute to a positive agency culture by participating in team outings, brainstorming sessions, and training opportunities.**What You'll Bring:**- A minimum of 5-7 years of experience in marketing account management within an agency setting.- Strong knowledge of digital marketing tactics, including SEO, PPC, social media, email marketing, and content marketing.- Excellent communication and interpersonal skills, with a knack for building strong relationships with clients and internal teams.- Ability to manage multiple projects simultaneously while meeting tight deadlines.- Experience with project management tools and software.- A proven track record of driving revenue growth and nurturing long-term client relationships.- A proactive attitude and a willingness to immerse yourself in learning about clients' businesses.**What We Believe:**We are committed to fostering a diverse, inclusive, and equitable workplace. Our goal is to build a team rich in backgrounds, perspectives, and talents, as we believe that inclusivity drives our creativity and client success. We are an Equal Opportunity Employer, dedicated to providing equal employment opportunities regardless of race, religion, gender, sexual orientation, disability, or any other status protected by law.**Who We Are:**We are an integrated digital marketing agency dedicated to helping organizations unlock their full potential and achieve their most ambitious goals. By blending data-driven strategies with creative solutions, we partner with a diverse range of clients, from start-ups to established companies and non-profits. Our commitment to growth extends beyond our business; we prioritize the development of our employees and foster a collaborative environment that values diversity, equity, inclusion, and belonging. We are proud to be recognized as one of the nation's top agencies by various industry accolades.If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from youEmployment Type: Full-TimeSalary: $ 70,000.00 110,000.00 Per Year