Assistant Property Manager

1 week ago

Scottsdale, Arizona, United States ROSS BROWN PARTNERS Full time

Ross Brown Partners Inc.

Assistant Property Manager

Location: Scottsdale, AZ (In-Person)

About Us

Ross Brown Partners is a boutique commercial real estate firm that has served the Phoenix metro area for nearly 30 years. Specializing in office, industrial, and investment properties, we provide a full range of brokerage, consulting, and property management services. Our small but powerful team values integrity, transparency, and creative problem-solving, delivering personalized service and expert representation tailored to each client's unique goals.

Position Overview

This is a full-time, on-site role located in the Greater Phoenix Area for an Assistant Property Manager. The Assistant Property Manager will be responsible for supporting the daily operations and management of commercial properties. Key tasks include coordinating property maintenance, handling tenant communications and inquiries, and assisting with lease administration and renewals. The role also involves preparing financial reports, budgeting, and ensuring regulatory compliance. This role requires a detail-oriented, customer-focused professional who works well under pressure, can handle multiple priorities, and is equally comfortable working independently or as part of a team.

Key Responsibilities

  • Provide Ross Brown clients with the highest level of customer service through effective and timely communication, ability to set expectations and exceed them, and offering a whatever-it-takes approach.
  • Enter leases, amendments, and related data into MRI software.
  • Dispatch, track, and follow up with vendors using Salesforce.
  • Triage, prioritize, and execute tenant requests in a timely manner.
  • Respond to and resolve tenant calls, inquiries, and service issues promptly.
  • Prepare and distribute monthly rental invoices.
  • Obtain, verify, and track vendor and tenant Certificates of Insurance (COIs).
  • Acquire and maintain tenant HVAC service agreements.
  • Create and track weekly Engineer Schedule.
  • Assist in preparing monthly reports and annual operating budgets.
  • Support filing, documentation, and other daily property management tasks.
  • Provide general administrative and operational support to the Senior and Property Manager.

Qualifications

  • Active Real Estate License required.
  • 1–2 years of commercial property management experience preferred.
  • Bachelor's degree in Business Administration, Real Estate, or a related field preferred
  • Strong prioritization skills with the ability to handle multiple demands effectively.
  • Strong conflict resolution skills and ability to work well under pressure.
  • Proficiency in Microsoft Excel; familiarity with MRI and Salesforce software is preferred.
  • Strong customer service and communication skills.
  • Financial acumen for budgeting and preparing financial reports
  • Highly organized with excellent multitasking ability.
  • Self-starter who can work with minimal supervision.

Benefits

  • Full compensation and benefits package offered.
  • Health insurance.
  • Paid sick leave and vacation.
  • Mileage and cell phone reimbursement (upon tenure).
  • Opportunity for professional growth within the company.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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