Corporate Project Manager, eStore Operations

2 weeks ago

San Antonio, Texas, United States H-E-B Full time

Responsibilities
As a
Project Manager
supporting
eStore Operations
you will play a key role in driving project development, sustainment, and execution on initiatives that strengthen our curbside and eStore business line. You'll partner with teams across the company to deliver an outstanding online customer experience while equipping Partners with world-class applications, tools, and processes that empower them to excel in their roles.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do You Have a
HEART FOR PEOPLE... you can see the world through customers' eyes in order to crystalize problems

HEAD FOR BUSINESS... you use data and your experience to create insights and build logical arguments

PASSION FOR RESULTS... you revel in building small tools and experiments, learning quickly, and failing fast

We're Looking For Someone Who

  • 3+ years of experience in project management
  • End-to-End experience with operational projects such as new technology implementations, process revamping, etc.
  • A related degree, training, or experience is highly preferred

What is the work?
Project Management

  • Supports execution of project management lifecycle; may manage delivery of low- to moderate-complexity business projects
  • Supports definition / management of project scope, schedule, deliverables, and outcomes
  • Develops work estimations
  • Ensures project documentation
  • Supports / may determine project deliverables (e.g., plans for communication, risk mitigation, resources, architecture, implementation, and quality)
  • Monitors project status; communicates expectations and status to team and stakeholders in a timely manner
  • Develops / supports stakeholder relationships, partnerships to ensure project success
  • Gains exposure to professional services /technology contracts and contract management to achieve project outcomes and deliverables stakeholders in a timely manner

What is your background?

  • A related degree or comparable formal training, certification, or work experience is preferred
  • 3+ years of experience in product management or technology consulting
  • Experience supporting retail, supply chain, ecommerce, or digital marketing operations a plus

Do you have what it takes to be a fit as a Product Manager at H-E-B?

  • Working knowledge of project management tools and retail accounting / finance principles
  • Knowledge of voice of the customer techniques
  • Strong Agile / Scrum and analytical skills
  • Strong Excel and SQL skills
  • Strong verbal / written communication and presentation skills
  • Negotiating and interpersonal skills
  • Ability to leverage data to tell a meaningful story
  • Ability to break down complex problems into components and reassemble them to improve efficiency and effectiveness
  • Ability to affect change; adaptability
  • Self-directed

Can you...

  • Work collaboratively in a fast-paced, change-oriented environment
  • Work extended hours
  • Travel frequently to pilot stores

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