Services Technician

Requisition Number: 102926

Services Technician

Location: You will have the flexibility to work fully remote.

Salary: $50,000 - $62,500 per year

Insight at a Glance

• 14,000+ engaged teammates globally
• 20 on Fortune's World's Best Workplaces list
  
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Services Technician, you will work in a dynamic environment supporting a large technology company. We will count on you to leverage your strong IT support skills, you will apply your technical abilities and provide excellent customer service while being surrounded by smart and motivated colleagues. Along the way, you will get to:

• Support teammates in person and remotely
• Install, Configure and Troubleshoot end user Software and Hardware issues (Windows, Android, iOS and Mac OS X)
• Monitor Voicemail Boxes and Command Center email Inboxes
• Send applicable documentation to the technicians in accordance with the Project-Specific Processes (PSPs)
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we're looking for

• Microsoft Server 2012 & 2016 (Transition) & 2019 (Current) certification or relevant technical experience
• DNS – detailed working knowledge
• AD – basic working knowledge
• Two-year Associates Degree (field related) or equivalent related experience or training preferred.

What you can expect

We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Remote || Florida (US-FL) || United States (US) || IT Infrastructure & Support || None || Remote ||