Director of Hospital Services

JOB SUMMARY

The role can be based in either our Dayton Regional Office (Kettering, OH) or Toledo Regional Office (Maumee, OH).

The Director of Hospital Services supports the mission, goals, and strategic plan of Life Connection of Ohio (LCO) by planning, directing, and coordinating all hospital development and professional education programs. Establishes a positive donation culture within hospitals to maximize donation opportunities.

KEY RESPONSIBILITIES - Essential Duty or Function

• Maintains the highest standards of professional conduct and interpersonal relationship development, promoting a positive and collaborative work environment.
• Develops and directs the Life Connection of Ohio hospital development program. Ensures hospital education programs and marketing activities are in support of the donation process in all hospitals within the LCO service area and are designed to create and maintain a positive image and presence for LCO.
• Through evaluation of hospital performance data, and guided by LCO policy, assists staff in developing tailored hospital action plans for each hospital and oversees implementation of plans to ensure all goals and needs are met.
• Ensures all LCO service-area hospital policies are supportive of organ donation and tissue donation. In collaboration with the Quality Department, develops methods and tools to assess donor potential and prioritize hospital service efforts.
• Provides direct supervision to Hospital Services Manager and Hospital Donation Specialist. Provides indirect supervision to all LCO employees who perform hospital development.
• Analyzes hospital data utilizing death record review, referral data, and potential donor statistics. To develop customized strategic plans for hospitals within LCO's DSA (donation service area).
• Presents data to administrative-level contacts during donor council meetings.
• Maintains and assists in establishing contractual relationships with hospitals within LCO's DSA.
• Coordinates professional growth of assigned staff. Recommends recruitment of potential staff applicants; counsels, reviews performance of assigned staff.
• In collaboration with the Director of Training and Development, directs the training and development assigned staff to retain motivated professional workforce for LCO.
• Establishes and maintains positive and effective communication tools with medical professionals and hospital leadership.
• Participates in field observation to provide feedback to hospital donation specialists.
• Participates in regional/national professional organizations, which may include AOPO, NATCO, and UNOS.
• Review after action reviews from donor cases to identify process changes or educational opportunities within the donor hospital.
• Maintains current knowledge of industry standards and changes in industry regulations and communicates the changes with staff and leadership.
• Fulfills additional individual and departmental directives, obligations, and responsibilities, as designated.

Education Requirements

Bachelor's Degree in Nursing, or related medical field, preferred. Master's degree preferred.

Experience Requirements

5 years related experience in a hospital or clinical setting or organ procurement experience preferred. Leadership experience and experience managing a team preferred.

Skills and Abilities

Thorough knowledge of word processing, spreadsheet and office automation.

Deadline orientated

Strong time management skills

Sensitivity and ability to ensure absolute confidentiality

Exposure to "not for profit" organizations helpful.

Licenses or Certificates

N/A

SUPERVISION

Reports directly to the Chief Operating Officer.

SUPERVISION EXERCISED

Provides direct supervision to Managers of Hospital Services. Provides indirect supervision to Hospital Donation Specialist.

Working Environment

Work environment varies from office to home office environment to clinical practice areas.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand

O (Occasionally)

Walk

O (Occasionally)

Sit

F (Frequently)

Handling / typing

F (Frequently)

Reach Outward

N (Not Applicable)

Reach Above Shoulder

N (Not Applicable)

Climb

N (Not Applicable)

Crawl

N (Not Applicable)

Squat or Kneel

N (Not Applicable)

Bend

N (Not Applicable)

10 lbs or less

O (Occasionally)

11-20 lbs

O (Occasionally)

21-50 lbs

O (Occasionally)

51-100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)

Push/Pull

12 lbs or less

N (Not Applicable)

13-25 lbs

N (Not Applicable)

26-40 lbs

N (Not Applicable)

41-100 lbs

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Life Connection of Ohio are expected to perform tasks as assigned by Life Connection of Ohio supervisory personnel, regardless of job title or routine job duties.