Maintenance Associate

3 days ago

Washington, Washington, D.C., United States Global Path Resources Full time $50,000 - $55,000 per year
:

The Role

We're looking for a detail-oriented Field Operations Associate to join our Washington, DC team. In this hands-on role, you'll be the heartbeat of our operations—prepping properties, solving in-field issues, and ensuring our apartments are always guest-ready.

From conducting move-in inspections to troubleshooting WiFi or assembling furniture, you'll be instrumental in maintaining client's high standards and delivering a seamless experience for every guest.

What You'll Be Doing

  • Unit Preparation & Upkeep: Work closely with Operations Managers to get apartments fully furnished, stocked, and ready for move-in—handling everything from small fixes to last-minute prep.
  • On-the-Ground Support: Serve as client's boots on the ground, resolving issues such as guest lockouts, cosmetic repairs, and WiFi or tech troubleshooting quickly and effectively.
  • Inspections & Quality Checks: Perform pre-check-in and post-check-out inspections using a mobile checklist to ensure every home meets our quality standards.
  • Walkthroughs & Quality Assurance: Conduct detailed property walkthroughs to ensure furnishing, décor, and presentation are on-brand and flawless.
  • Ad Hoc Projects: Support various local ops initiatives, such as key inventory management, organizing storage units, and capturing check-in videos for guest use.
  • Team Coordination: Act as the on-the-ground liaison between the field, operations leadership, and the Customer Experience team—keeping communication tight and response time fast.

Requirements

  • Problem-solver with the ability to stay calm, flexible, and efficient in a fast-paced environment
  • Comfortable performing basic handyman tasks (e.g., furniture assembly, minor repairs, lockbox installation, etc.)
  • Strong organizational skills with attention to detail
  • Ability to lift and move items over 30 lbs regularly
  • Tech-savvy and confident with tools like Slack, G Suite, and mobile task apps
  • Driver's license and access to a reliable vehicle (mileage reimbursed)
  • Positive, upbeat, and team-oriented personality
  • Willingness to work one weekend day per week (schedule capped at 40 hours total/week)

Job Type: Full-time

Pay: $50, $55,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • How many years of experience do you have with residential maintenance and apartment turnover?

Education:

  • High school or equivalent (Preferred)

Experience:

  • field ops, facilities, hospitality, or housekeeping : 1 year (Preferred)

Ability to Commute:

  • Washington, DC Required)

Work Location: In person

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