Sr Program Manager Engineering

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web  

Job Summary

The Senior Program Manager, Engineering & Construction oversees the planning, coordination, and execution of large-scale fiber network deployment projects, with a focus on Multi-Dwelling Units (MDUs) and private housing developments. This role manages end-to-end project delivery — including scheduling, vendor management, and performance tracking — to ensure on-time, on-budget completion of complex fiber builds. As a key member of the Brightspeed Enhanced Communities (BEC) Team, the Senior Program Manager drives operational excellence, fosters cross-functional collaboration, and supports continuous process improvement within the Engineering & Construction organization.

Key Responsibilities

• Lead program management for the development and monitoring of engineering and construction build plans.

• Oversee and manage the full project lifecycle across all vendors, internal teams, and stakeholders.

• Direct local engineers in reviewing and refining mechanized engineering designs to identify and implement redesign opportunities.

• Manage project changes related to engineering design, construction, and resource allocation.

• Provide process support and leadership to internal network teams and external infrastructure service providers.

• Drive cross-functional process improvements to optimize fiber build efficiency and execution.

• Manage fiber deployment programs across multiple market segments, including:

 – MDUs with fewer than 50 premises

 – Greenfield and Brownfield MDUs with more than 50 premises

 – Single-family homes in Homeowner Associations (HOAs)

• Monitor material management and ensure alignment with project schedules and cost controls.

• Collaborate with cross-functional partners to ensure build requirements align with market agreements.

• Promote company culture, fostering collaboration, open communication, and accountability across teams.

• May perform other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Qualifications

Education & Experience

• Bachelor's degree in Engineering, Telecommunications, Construction Management, or related field, or equivalent practical experience.

• Minimum 3 years of experience managing fiber construction builds and related infrastructure programs.

• Proven experience leading telecommunications fiber build projects and managing infrastructure service providers.

Skills & Competencies

• Strong understanding of Outside Plant (OSP) design and construction practices.

• Proficiency in engineering and project management tools such as BOSS, IQGeo, and Sitetracker.

• Excellent organizational, analytical, and problem-solving skills.

• Strong interpersonal and communication abilities, with experience working cross-functionally across diverse teams.

• Ability to manage multiple priorities under pressure while maintaining quality and budget control.

• Demonstrated leadership skills with the ability to motivate and inspire others.

• Process improvement mindset with a focus on efficiency, scalability, and customer satisfaction.

Preferred Qualifications

• Master's degree in Engineering, Telecommunications, or related discipline.

• PMP (Project Management Professional) certification.

• Telecom, Cable, or Internet Service Provider (ISP) industry experience.

Physical Demands & Work Conditions

• Primarily office-based role with frequent interaction with field, vendor, and construction teams.

• Regular use of computers, project management software, and office equipment.

• May require occasional travel to project sites or vendor locations (up to 20%).

• Flexibility to work extended hours, evenings, or weekends as project deadlines require.

#LI-RW1

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play, and connect

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed's Privacy Notice for California Residents
• Brightspeed's Privacy Notice

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed's Privacy Notice for California Residents
• Brightspeed's Privacy Notice