Dual General Manager

The Dual General Manager is a polished well-spoken and
well-regarded ambassador who carries a strong vision for the two hotels they
support. He or she is charged with responsibility for all aspects of operations
for their assigned properties; providing support supervision and guidance to
their management teams and front line associates. He or she will ensure that
financial performance is optimized that high quality product and service levels
are maintained and that the hotels are operated in compliance with state
federal and local regulations as well as Company and brand standards.

The Dual General Manager will establish priorities and lead
key operational initiatives such as the sales plan and budget development and
execution of physical property improvement projects. They will provide hands on
leadership to ensure that revenue is maximized while expenses are effectively
controlled. They will serve as the linchpin for communications with guests and
clients associates ownership corporate representatives brand representatives
and key vendors.

Benefits

After an initial waiting period, those hired into full time
positions are eligible for a competitive benefits package that includes the
following:

• Medical, Dental, and Vision Coverage

• Short-Term and Long-Term Disability Income

• Term Life Insurance

• Paid Time Off

• 401k Retirement Plan

The ideal candidate for this position

• At least 6 years progressive experience in a hotel or a
related field; or a 4-year college degree and at least 4 to 5 years of related
experience; or a 2-year college degree and at least 5 to 6 years of related
experience.

• Must be proficient in Windows operating systems Company
approved spreadsheets and word processing.

• Must have valid driver's license for the applicable state.

• Strong leadership and problem-solving skills will be used.

• This person will need to have strong speaking reading and
writing skills to ensure effective communication throughout the hotels.

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative
courses of action quickly and accurately.

• Must work well in stressful high pressure situations.

• Must maintain composure and objectivity under pressure.

• Must be effective in handling problems in the workplace
including anticipating preventing identifying and solving problems as
necessary.

• Must have the ability to assimilate complex information
data etc. from disparate sources and consider adjust or modify to meet the
constraints of the particular need.

• Must be effective at listening to understanding clarifying
and resolving the concerns and issues raised by co-workers and guests.

• Must be able to work with and understand financial
information and data and basic arithmetic functions.

What you will be doing

• Approach all encounters with guests and employees in an
attentive friendly courteous and service oriented manner.

• Maintain high standards of personal appearance and
grooming which include compliance with EMA Hospitality dress code and wearing a
name tag when working (per brand standards).

• Comply with and ensure adherence to EMA Hospitality's
standards and regulations to encourage safe and efficient hotel operations.

• Comply with certification requirements as applicable for position
to include: Food Handlers, CPR and First Aid

• In conjunction with the Director of Sales ensure daily ABR
meetings focusing on the number of prospecting and existing account calls each
person will make and the potential business results of these calls.

• Assists in the creation and implementation of hotel's
annual budget plan and monitors performance of the hotel throughout the year.

• Operating departments daily making adjustments as needed.

• Conduct weekly staff meetings including weekly training
sessions presented by managers and self using the steps to effective training
according to EMA Hospitality's standards and the review of previous and future
sales and operations efforts.

• Conduct monthly financial calls with properties in a
timely fashion

• Hold a monthly financial review with all department
managers and available supervisors.

• Adhere to all EMA Hospitality policies and procedures and
train new managers to ensure compliance.

• Ensure that training in service standards is taking place
in each department using the steps to effective training according to EMA
Hospitality standards.

• Assist in creating a positive team-oriented environment
which focuses on the guest through employee development and motivation.

• Complete property visits on a consistent basis and provide
trip reports accordingly.

• Inspect rooms regularly (weekly at a minimum) with both
the Housekeeping Manager and Property Engineer.

• Ensure that all appropriate information for financial
documents is received by the Corporate Office monthly in compliance with the
monthly accounting calendar.

• Ensure the cleanliness and maintenance of the physical
property through inspections and preventive maintenance programs with
department managers.

• Ensure that employees are at all times attentive friendly
courteous and efficient in their interactions with guests managers and all
other employees.

• Review weekly and monthly financial position by estimating
revenues and line-by-line expenses. Analyze previous and projected data to
generate an accurate reforecast.

• Perform all department manager performance appraisals
according to EMA Hospitality S.O.P.'s and ensure that managers are in
compliance with the standards in their administration of performance appraisals
to their staff.

• Motivate coach counsel and discipline all management
personnel according to EMA Hospitality S.O.P.'s and ensure that managers are in
compliance with the standards in their administration of counseling and disciplinary
steps.

• Ensure that all employees receive fair and equitable
treatment according to EMA Hospitality S.O.P.'s.

• Meet sales clients on the property including meeting
contacts and potential clients touring the property to assist in the sales effort.

• Be in the public areas during peak times greeting guests
and offering assistance as needed.

• Maintain procedures for handling of the hotel safe
specifically with regard to security and initiate a monthly safe audit.

• Conduct bi-monthly credit meetings and take an active role
in the hotel credit and collection policies.

• Complete required corporate training modules and become
certified to train those as required.

• Ensure that all scheduled meetings take place on the
property