Advisory Solution Architect- Partnerships- Moveworks

Company Description

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.

Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt.

Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award.

In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's leading workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.

By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business.

Come join us

ServiceNow

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking an exceptional and motivated Presales Solutions Architect- Partnerships to join our dynamic presales team. This role is fully presales-focused and exists to make our partners independently successful selling Moveworks. You will serve as a deep technical expert on the Moveworks platform and a force multiplier for our partner ecosystem, enabling partners to confidently position, design, and sell Moveworks.

In this role, you will be embedded in partner activation and strategy. You will build the technical foundation that enables partners to scale by creating repeatable playbooks, reference architectures, and readiness frameworks. By serving as a technical escalation point and subject matter expert, you will influence outcomes through technical credibility, coaching partners, and shaping how Moveworks is sold throughout our partner ecosystem.

If you are energized by scaling impact through others, enjoy teaching complex technical concepts, and thrive in roles that require influence without authority, this is an opportunity to play a pivotal role in the growth of Moveworks.

What you'll do

• Serve as a deep technical subject matter expert on the Moveworks platform for partners, with a strong understanding of platform internals, integration patterns, and supported architectures.
• Activate partners to independently sell Moveworks by teaching them how to technically qualify, scope, position, and design solutions aligned to customer needs and Moveworks best practices.
• Build and maintain repeatable partner-facing assets, including technical playbooks, reference architectures, and solution patterns that facilitate consistent and scalable selling.
• Design and deliver technical enablement for partners across multiple formats, including live training, workshops, office hours, and field-facing sessions.
• Evangelize Moveworks technology and architecture at partner events, internal field kickoffs, and external industry forums.
• Help define, evolve, and operationalize partner readiness models, certifications, and technical standards to drive consistency and partner autonomy.
• Identify recurring partner challenges and gaps, and proactively address them through improved enablement, guardrails, and scalable solutions.
• Collaborate closely with Partnerships, Product, and Presales teams to align partner strategy with platform capabilities and roadmap direction.

Qualifications

To be successful in this role you have:

• 7+ years of experience in presales, solutions architecture, or customer-facing technical roles, ideally within enterprise SaaS environments.
• Proven ability to enable and influence technical audiences, including partner field teams, technical leadership, and executives.
  
  Deep technical aptitude with a strong understanding of systems architecture, enterprise integrations, and API-driven platforms.
• Hands-on experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs.
• Strong knowledge of REST APIs and the ability to read documentation, explore new endpoints, and reason through integration design.
• Coding experience (e.g., Python, JavaScript, Java, or scripting languages) is preferred but not required; architectural fluency and technical judgment are essential.
• Experience debugging technical issues and guiding others toward supported, scalable solutions.
• Excellent presentation, communication, and teaching skills, with the ability to adapt messaging for technical practitioners and executive audiences.
• Experience working with partner ecosystems (GSIs, SIs, ISVs, or platform partners) is strongly preferred.
• Passion for enabling others and creating leverage through systems and content
• Experience with Conversational AI technologies is a plus.
• Bachelor's degree in Computer Science, Engineering, or a related technical field

For positions in this location, we offer a base pay of $198,900 - $295,950, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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