Property Manager

Join our fast-growing team to improve lives through real estate

At Birgo Realty, we're looking for a Property Manager who cares as much about people and communities as they do about operational excellence. You'll oversee a multifamily portfolio of 350+ conventional units across Buffalo, Tonawanda, Hamburg, and surrounding areas, providing the steady, capable leadership needed to support residents and the team that serves them.

This role is ideal for someone who brings seasoned property management experience and a sincere commitment to doing work that matters. You'll guide and develop on-site teams, elevate the resident experience, and ensure the portfolio's financial performance remains strong. Just as importantly, you'll model professionalism, integrity, and empathy to the Birgo Realty standard.

If you are a hands-on, solutions-focused leader who can balance long-term thinking with day-to-day management, we'd be delighted to meet you. Salary Range: $65,000-$85,000

Birgo's Values (T.H.R.I.V.E.)

• Teamwork: We leverage one another's strengths to achieve more together.
• Humility: We admit our faults and strive to continuously improve.
• Rhinocerality: We charge hard after our highest priorities.
• Integrity: We do the right thing, even when it is costly.
• Vision: We innovate and adapt to improve lives.
• Excellence: We are dependable and accountable to produce quality results.

• Maximize operational performance of properties
• Lead, manage, and train the team to accomplish the goals of the property group (leasing agent, assistant property manager, maintenance supervisor, and in-house maintenance crew)
• Provide excellent customer service through prompt, professional, and authentically caring responses
• Lead the leasing efforts for your property group by executing or overseeing advertising, applications, showings, walkthroughs, move-ins, and renewals
• Conduct monthly budget reporting; collaborate with asset management on annual budgets; approve weekly payables
• Manage collections, delinquencies, and evictions
• Oversee the completion of maintenance tasks and enhance the property's curb appeal
• Maintain clean and safe properties by resolving tenant complaints, conducting weekly onsite inspections, and enforcing rules of occupancy
• Coordinate services with external vendors
• Set the scope of turnovers and capital projects
• Lead the onboarding of new properties to the property group if needed
• Other duties as assigned to help Birgo improve lives through real estate

Experience

• 7+ years of experience as a property manager
• In-depth understanding of Buffalo's market-rate multi-family real estate industry
• Multi-site experience
• Experience with AppFolio or other property management software
• Experience with subsidies and vouchers (preferred)

Skills

• Technology savvy
• Excellent interpersonal skills
• Strong skills in written, verbal, and persuasive communication
• Organizational skills, time management, and attention to detail

Work Style

• Excited to manage multiple properties and projects simultaneously
• Careful with rules and comfortable working within established processes
• Strong commitment to timely and precise work

Other Requirements

• Reliable personal transportation and valid driver's license for property visits
• Able to ascend/descend stairs and traverse uneven terrain
• Able to transport up to 25 lbs
• Able to use a computer for a full workday

Leasing Office Information

• This is an in-person position with limited remote work opportunities.
• The leasing office is located at Roosevelt on Main Apartments in Tonawanda.
• Office hours are Monday-Friday, 8:00am-5:00am (winter) or 9:00am-6:00pm (summer) with select Saturday availability if needed.
• This position will be in the on-call queue for their assigned properties.

• Medical, dental, vision, life, and pet insurance with company contribution
• Flexible paid time off and paid holidays
• 401(k) retirement plan with employer match 
• New parent leave
• Company profit-sharing program
• Team outings and volunteer events
• Professional development reimbursement program
• Healthy lifestyle reimbursement program
• Discounted rates at Birgo Properties

Birgo Realty offers an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo Realty values diversity in our staff and seeks to enhance the diversity of our team at every opportunity. 

Note: Because this position manages rental properties on behalf of Birgo, team members may not concurrently engage in outside real estate sales, leasing, or property management activity. 

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