Optometric Technician

Job Overview

We are seeking a dedicated and detail-oriented Optometric Technician / Receptionist to join our eye care team. This dual-role position involves providing exceptional patient care, managing front desk operations, and supporting clinical procedures. The ideal candidate will have a strong background in medical office procedures, optical experience, and a passion for delivering excellent patient service in a fast-paced environment. Familiarity with EMR systems, medical terminology, and anatomy knowledge will be highly valued. This position offers an opportunity to work in a professional healthcare setting focused on comprehensive eye care and patient satisfaction. This position requires a lot of standing and walking.

Responsibilities

• Greet patients warmly and efficiently manage check-in/check-out processes at the front desk
• Assist patients with intake forms, verify insurance information, and update medical records
• Support clinical staff with ophthalmology procedures, including aseptic techniques and patient preparation
• Maintain accurate documentation in EMR systems such as Epic and other electronic health records
• Pretest and get patients ready for the doctors.
• Ensure compliance with HIPAA regulations to protect patient confidentiality
• Manage appointment scheduling, reminders, and follow-up communications
• Perform basic administrative duties including medical coding, billing support, and front desk operations
• Maintain a clean and organized clinical environment adhering to safety protocols

Experience

• Prior experience in medical office settings or ophthalmology clinics preferred
• Knowledge of medical terminology, physiology, anatomy related to eye care or pediatrics is advantageous
• Experience with EMR systems such as Epic or similar platforms is highly desirable
• Retail sales experience and familiarity with retail math are beneficial for optical product sales
• Strong understanding of HIPAA compliance and aseptic techniques required
• Previous roles involving patient care, front desk responsibilities, or clinic support will be considered an asset

WE REQUIRE ALL EMPLOYEES TO WORK 4 WEEKEND DAYS A MONTH: every weekend, every other weekend.

This position is integral to providing high-quality eye care services while ensuring smooth clinic operations. We value candidates who are organized, compassionate, and eager to contribute to a positive patient experience.

Pay: $ $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Work Location: In person