Sr. Manager, Technical Program Management

Sr. Manager, Technical Program Management (Bank Tech)

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large banks to go all-in on the public cloud, Capital One has demonstrated a commitment to tech modernization and transformation.

Building on this commitment, Bank Tech is evolving the way we manage transformative work across hundreds of engineering teams, at scale. We are seeking a TPM to join our team and propel us towards our destination. You will be joining a team of innovative product, tech, and process leaders that tirelessly seek to question the status quo. You will help evolve the way we manage our tech modernization efforts to ensure we deliver the right improvements at the right time and unlock huge benefits for our customers and engineers.

Our TPM Sr. Managers have:

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle

• Exceptional communication and collaboration skills, comfortable reporting to VPs

• Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts.

• A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker.

• Ability to simplify the technically complex and drive well- educated decisions across product, engineering, design, go-to-market, and data science representatives.

• Deep focus on execution, follow-through, accountability, customer obsession, and results.

• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

• Highly tuned emotional intelligence, good listener, and empathy for teams and partners.

Basic Qualifications:

• At least 5 years of experience in technical program management

• Bachelor's degree

Preferred Qualifications:

• 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact

• 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS

• 3+ years experience building highly scalable products and platforms in a SaaS organization

• 3+ years of experience with agile delivery and planning, and helping teams organize

• Experience applying Generative AI to solve business problems and drive efficiency 

• Experience in building systems and solutions within a highly regulated environment

• Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering)

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $193,000 - $220,300 for Sr. Manager, Technical Program ManagementNew York, NY: $210,500 - $240,300 for Sr. Manager, Technical Program ManagementRichmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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