Global Account Manager

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM
TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards ("PCBs"). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.

Additional information can be found at

TTM Technologies – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

Come join an innovative team making a difference to our customers and partners in the Aerospace & Defense, Automotive, Computing, Industrial & Instrumentation, Networking & Communications, and Medical industries. TTM Technologies, Inc. is a leading global printed circuit board manufacturer, focusing on quick-turn and volume production of technologically advanced PCBs, backplane assemblies and electro-mechanical solutions as well as a global designer and manufacturer of high-frequency radio frequency (RF) and microwave components and assemblies. We strive for an environment of excellence where you are encouraged to think creatively and innovatively to develop a professional future centered on growth and opportunity.

We are passionate about growing our business and place a high priority on team work, communication and collaboration If you can see yourself as an integral part of the TTM team, then explore our career opportunities and apply today
Scope:

The Global Account Manager sells TTM Technologies products and maintains relationships as the primary contact with assigned existing key global/international accounts
.
These accounts are key, highly strategic, and have complex requirements. Primary responsibilities include expanding and developing new business within the account and engaging new locations at the account rather than acquiring new accounts. Responsibility for developing and maintaining relationships with our global AMI&I accounts leading to high levels of customer satisfaction and increased annual sales. Sales growth should include AMI&I (Medical, Industrial and Instrumentation) controlled business.

This position is an individual contributor role with indirect oversight and guidance of other sales employees. The GAM will work with all disciplines globally within their accounts and TTM including but not limited to all levels of management, Purchasing, Global Supply Chain Management, Manufacturing, Engineering, Quality, Customer Service and Quoting Centers in support of our global AMI&I business.

The GAM will be responsible for significant key partner relationship management and development. They should develop customer contacts that will support TTM in all aspects of business management and provide professional leadership, coordination and strategy for their global account.

The GAM will participate in customer business reviews, negotiations and daily support as required by the customer and TTM. They will be responsible to communicate the customer's initiatives, requests, requirements, comments, action items etc., back to the management of TTM and to follow through to completion all action items and commitments made to the customer.

This is a full-time position in which the candidate will be required to travel globally. The hours vary as support is required across North America, Europe and Asia. This includes conference calls, video conferences, phone calls, email and other communications in a timely manner to all regions.

Duties and Responsibilities:

• Fulfill customer needs to ensure customer satisfaction
• Follow up on open quotes and business opportunities
• Monitor the performance levels of TTM and work with the site level management to drive improvement if needed
• Work with the TTM AMI&I support teams on negotiation spreadsheets, conducting research in preparation for QBRs and other activities
• Work with TTM sales to provide guidance and support at the different TTM regional sites
• Participate in negotiations and QBRs at the customer's designated site
• Presentations to customers and TTM management and support teams as needed
• Initiate, recommend and provide solutions to customers
• Provide communications and guidance to TTM divisions (all sites globally) in support of the customer's initiatives and expectations
• Work with accounting, engineering, production, customer service and others to provide solutions and closure on business issues as they may occur
• Provide quarterly updates and detail regarding AMI&I controlled business
• Work with the AMI&I team to approve any customer rebates that may be in place
• Support any special projects or programs assigned by TTM management
• Written correspondence to customers and TTM employees and management as needed

Essential Knowledge and Skills:

• Actively involved with the external and to promote the highest levels of customer satisfaction and revenue growth
• Maintains a working knowledge of the manufacturing processes & systems in order to communicate effectively with their external and internal customers
• Knowledge of Printed Circuit processing and material technology is required and is a continuous learning experience
• Maintains a working knowledge of industry certifications and requirements for different market segments
• Ability to read, write and understand the English language
• Must have good communication skills, including written and oral and interpersonal skills.
• Excellent attention to detail; excellent organizational skills
• Computer skills with working knowledge of Windows Excel, Word, Power Point and Outlook
• Ability to handle a fast-paced environment with high volume of workload
• Available for travel (25% to 50%) and extended stay away from home
• Due to ITAR requirements, applicants must be a U.S. Citizen or a Permanent Resident

Knowledge
: Strong proficiency in Windows-based business applications (Excel, Word, Power Point & Outlook) and internet. Printed Circuit Board manufacturing knowledge, as well as knowledge of the competitive market for PCB's required.

Skilled in
: Decision making with respect to matching strategies and capabilities with customer demands well as in interpretation of a variety of instructions furnished in written, oral, diagram (print reading) or schedule form. Exceptional communications skills, and a proven history successful sales performance, of providing customer service and support that exceeds expectations.

Ability to
: Quickly react in order to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to manage in conflict situations with internal and external customers in order to maintain the highest level of customer satisfaction. Ability to prioritize tasks and respond quickly to urgent requests.

Education and Experience:
Bachelor degree plus 15 years' sales experience in which 5 years in global sales position

Export Stateme
nt:

• Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC. b) Ensure compliance with the Corporate Export policies through implementation and enforcement of these procedures at the plant level. c) Provide training, assistance and support to all departments to ensure policy compliance. d) Conduct periodic audits as required. e) Prepare and submit ITAR and EAR license application documentation as required. f) Provide feedback to Corporate Export Compliance Office for continuous improvement of procedures and overall Export Compliance program.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Compensation and Benefits:
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.

Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that my be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.