Sales Consultant

About Cook Media Global

David C Cook, a division of Cook Media Global is a nonprofit ministry dedicated to equipping the global church with leadership, discipleship and worship resources to help Christians grow in faith and pass it along to the next generation. Also, a part of the Cook Media Global brands, Integrity Music, Group Publishing, and Fair Trade.

The Role

Are you a consultative focused individual that enjoys helping others and ensuring they are investing in the right products? Do you have a heart for ministry and passion for helping others? If so, be sure to apply. The Ministry Sales Consultant is a full-time role that combines consultative sales expertise with a heart for ministry, responsible for driving growth and maximizing sales of curriculum products within an assigned territory. This position engages prospects and customers through proactive conversations via phone, email, and chat, guiding them through the process to ensure they fully understand their purchase while delivering an exceptional experience. More than sales, this role is ministry in action, helping churches invest in the right resources to support their mission. The ideal candidate is detail-oriented, customer-centric, self-directed, and thrives in a fast-paced environment while building long-term relationships that foster acquisition, retention, and commitment. This position is in our corporate office in Colorado Springs.

Responsibilities

• Proactively make high volume daily outbound calls and/or emails to potential new direct and existing customers. Promptly responding to leads by dialing outbound up to 50-75 dials per day.
• Setting appointments with prospects to consult with them regarding the best products for their needs.
• Meet or exceed all assigned sales goals by effective territory management of acquisition selling activities.
• Establish new relationships with church and consumer decision makers to maximize future growth opportunities.
• Process new order requests, create automatic orders on new accounts.
• Document activities in database and communicate requests and/or customer comments to appropriate departments.
• Continuing Education - Keep current on products, marketing offers, and web site.
• Review and maintain up to date information regarding current policies and procedures, new products, special offers, current marketing initiatives and changes in existing products.
• Effectively utilize technology platforms, CRM systems, order entry and other systems. Maintain and update as needed.
• Work closely with the sales team members, providing consistent feedback and communication regarding shared accounts.
• Collaborate internally with other sales team members and across departments to find solutions when issues arise. Participate in marketing meetings and provide timely feedback on customer needs, suggestions and new ideas.

Why Join Us?

Because this is more than a job, it's a calling. You'll work alongside Christ-centered leaders, stewarding eternal impact while growing personally and professionally.

To Apply:

Submit your application and resume. We look forward to learning more about you

Qualifications

What We're Looking For

• 3-5 years' experience in inbound and/or outbound telephone sales or call center
• Bachelor's degree in business or related field preferred
• Account management experience
• Ability to make outbound calls, at a minimum of 55 per day with a proven track record of success with closing sales

• Strong writing skills, including excellent grammar and spelling

• Experience with a variety of software programs and applications on desktop and mobile devices is desired

• Proficient at Excel, Word, MS Teams, and Outlook
• Excellent verbal communication skills
• Able to sit at a computer station, use repetitive motion on a keyboard, and wear a telephone headset for up to 8 hours a day
• Knowledge of church ministry is a plus
• Bilingual in Spanish and English desired

Benefits and Perks

• Medical Plan: HDHP w/ HSA (All Staff)
• Dental Plan
• Vision Plan
• 401(k) w/ Company Match ($0.50 on the $1 up to 10% of eligible compensation)
• Basic and Voluntary Life Insurance Options
• Long-Term and Short-Term Disability
• Voluntary Accident and Critical Illness

Other Benefits

• Vacation, Holidays and Sick Time
• Volunteer Days
• Benevolence Fund
• Service Recognition
• Tuition Reimbursement
• Maternity and Paternity Leave
• Adoption Benefit
• New Childbirth Assistance
• Pet Insurance Discounts