Technical Project Manager

Security

Technical Project Manager - USDS

Location

:

San Jose

Employment Type

:

Regular

Job Code

:

A56169

Responsibilities

About the Team

The Cyber Defense & Engineering Team is missioned to run and operate security infrastructures, platforms and technologies, as well as to support cross-functional teams to protect our users, products and infrastructures. In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in deploying and maintaining scalable and secure-by-design systems and solutions. Our challenges are not your regular day-to-day technical problems; you'll be part of a team that's developing new solutions to new challenges of a kind not previously addressed by big tech. It's working fast, at scale, and we're making a difference.

About the Role

As a direct report to the department leader, you will be responsible for overseeing the project and program management of the team. We are looking for a flexible, innovative, and results oriented Technical Program Manager (TPM) to drive projects forward. In this role, you will work with technical and non-technical cross-functional teams across various regions to interpret, communicate, and drive full lifecycle projects and programs. You will assist in tracking and building various initiatives, drive and remove blockers for product and infrastructure projects, identify and implement process improvements, and work with security and engineering teams to develop innovative solutions to complex technical problems. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.

The successful candidate will have demonstrated problem solving skills, strong business judgment, and experience working with multiple teams delivering large programs and services. Has proven track record of delivering results by executing both strategically and tactically, technical background, a passion for security and privacy of our users.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule. The specific requirements may vary from team to team.

Responsibilities:

• Manage key projects within the department
• Managing relationships with our Compliance Partners
• Building SLAs and metrics that matter between Partners, Global TikTok and USDS to provide detailed reporting to leadership
• Act as the primary Point of Contact between Global TikTok, USDS and our Partners
• Identifying and managing gaps in the work the Partner is providing
• Integrating processes between organizations adhering to scope and requirements established between both parties
• Foster effective communication and collaboration across engineering, security, and Partner teams.
• Create and manage project plans, timelines, and milestones related to the work delivered by our Partners.
• Monitor project progress, identify bottlenecks, and implement corrective actions to ensure on-time delivery.
• Drive continuous improvement initiatives to enhance the efficiency of the program
• Prepare and present regular reports to stakeholders, showcasing progress, and updates.
• Independently develop / hands-on (low-code/no-code) delivery of technical solutions to improve enterprise gaps
• Independently deliver enterprise initiatives to improve efficiency, business processes, etc.
• Strategic planning and prioritization with support from department leads
• Leading and mentoring members of the team
• Independently drive compliance audits and assessments

Qualifications

Minimum Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).
• Well versed in agile practices like scrum project management framework
• Excellent communication skills and the ability to influence outcomes without authority. Ability to communicate technical concepts to a broad range of technical and non-technical staff
• Strong attention to detail, ability to prioritize and balance tasks/risks in ambiguous and complex situations
• Demonstrated teamwork and collaboration skills with cross-functional and global teams
• Highly motivated to contribute, flexible when faced with changing requirements, patient with delays and empathetic towards others while demonstrating efficiency in setting organizational direction, time management, problem-solving skills, prioritization of tasks and goal setting for team members
• Strong analytical/problem solving skills and cross functional knowledge across multiple operational and security disciplines along with possessing a high degree of integrity, be trustworthy, and have the ability to lead and inspire change. Experience building and growing a team to meet strategic and tactical objectives; mentoring and coaching staff

Preferred Qualifications

• Information security and management certification i.e. CISSP

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $ $269800 annually.

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Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

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Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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1. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

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1. Exercising sound judgment.

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About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us