Central Office Level 4 Technician

1 week ago

Austin, Texas, United States SRI Telecom Full time

Central Office Level 4 Technician

Location: Austin, TX

Salary: $35 - $45/hr

Company Information:

In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by helping companies build, integrated & staff the cutting-edge networks. SRI is proud to only work with the largest service providers in the country who gives us endless opportunities for business and personal growth

Benefits

SRI offers W-2 employment with access to a comprehensive benefit packages that include Paid Time Off, Paid Holidays, Health/Dental/Vision Insurance, 401k, HSA, and more.

Salary

Hourly: $35- $45/hr.+ per diem and benefits based on skill level / experience

Description of Role

SRI Telecom is seeking an experienced Central Office / Cable Headend Level 4 Technician to support network operations across Headends, Points of Presence (POPs), and Interconnect Locations (ILAs). This senior-level role is responsible for maintaining network stability, performing routine maintenance, and supporting integration and troubleshooting for major MSOs. The ideal candidate combines advanced technical expertise with strong project management skills to oversee subcontracted teams, ensure quality execution, and uphold network reliability standards.

Key Responsibilities

  • Lead installation, integration, and migration work within Central Office and Cable Headend facilities
  • Perform routine maintenance and troubleshooting to ensure network stability across Headends, POPs, and ILAs
  • Manage and coordinate subcontracted installation teams performing CO/Headend ISP work
  • Conduct site surveys and develop Scopes of Work (SOWs) and Bills of Material (BOMs)
  • Oversee QA/QC for all installation and maintenance activities, ensuring compliance with engineering and safety standards
  • Perform and verify both secondary and (with supervision) primary DC power installations
  • Configure and turn up network equipment, including RF, optical transport, and IP platforms
  • Execute software upgrades, signal modifications, and system testing in live network environments
  • Collaborate with engineering, construction, and operations teams to ensure seamless integration and handoff
  • Mentor and provide technical guidance to Level 1-3 technicians

Required Skills & Experience

  • Minimum 3+ years of experience in Central Office, Cable Headend, or equivalent network environments
  • Proven ability to lead internal or subcontracted installation and maintenance teams
  • Advanced knowledge of DC power systems, fiber integration, structured cabling, and RF systems
  • Proficiency in creating and interpreting SOWs, BOMs, and technical documentation
  • Familiarity with EF&I standards and industry guidelines (GR-1275-CORE, NEBS, ANSI/TIA)
  • Excellent organization, communication, and project management skills
  • Physically capable of lifting up to 80 lbs and working safely on ladders or in confined spaces
  • Proficiency with Microsoft Excel, PowerPoint, and other documentation/reporting tools
  • Self-driven, detail-oriented, and dependable - able to work independently or in team leadership roles

Work Schedule: Monday - Friday

Location: 78745

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