Current jobs related to Part-time Member Service Consultant - Glendale, Arizona - Credit Union West

  • Part-time Member Service Consultant

    22 hours ago

    Glendale, Arizona, United States Credit Union West Full time

    Credit Union West has been named a 'Top Company to Work for in Arizona' for the 12th year in a row This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction.Credit Union West...

  • Member Service Officer

    4 days ago

    Glendale, Arizona, United States Global Credit Union Full time

    OverviewReports to:Member Service Center Team Manager (may vary by location)Functions Supervised:NonePrimary Functions:Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions during the nesting period(s) to MSC employees with an emphasis placed on providing prompt, professional, helpful, knowledgeable, and courteous...

  • Part Time Server

    5 days ago

    Glendale, Arizona, United States Seido Sushi Full time

    Requirement : Minimum 1 year Full Size Dine in restaurant experience as a SERVER.There's Training period.OverviewWe are seeking a dedicated and enthusiastic Server to join our dynamic team in a vibrant nightclub setting. The ideal candidate will possess a passion for providing exceptional customer service in a fast-paced environment, ensuring that each guest...

  • Outside Service Team Member

    8 hours ago

    Glendale, Arizona, United States Arcis Golf Full time

    Club Location:The Legend at Arrowhead - Glendale, AZArcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.On the job:Assists members...

  • CONCESSIONS COOK, Part Time

    2 weeks ago

    Glendale, Arizona, United States Compass Group Full time

    Position Title: CONCESSIONS COOK, Part Time - Desert Diamond ArenaPay Range: Based On ExperienceWe Make Applying Easy  Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message...

  • Part Time Server

    2 weeks ago

    Glendale, Arizona, United States Seido Sushi Full time

    Job OverviewWe are seeking a friendly and attentive Part Time Server to join our dynamic team in delivering exceptional guest experiences. The ideal candidate will have a passion for food service, excellent customer relations skills, and the ability to thrive in a fast-paced, fine dining environment. This role offers flexible hours and an opportunity to...

  • Team Member

    6 days ago

    Glendale, Arizona, United States RiceMill Full time

    Team Member – Ricemill Arrowhead7700 W Arrowhead Towne Center, Glendale, AZ 85308(Training at our Downtown location)Full-time & Part-time positions availableAbout RicemillRicemill is a venture-backed fast-casual restaurant serving bold, chef-driven Asian-inspired rice bowls. Our mission is to make high-quality, flavorful, and affordable food accessible to...

  • Leasing Consultant

    1 day ago

    Glendale, Arizona, United States Bryten Full time

    Job Details Job Location: 1135 Streamliner Aldea - Glendale, AZ 85307 Salary Range: $ $19.00 Base+Commission/monthWe're excited to announce a Leasing Consultant position available at Streamliner Aldea We are committed to creating an inspiring and inclusive experience, celebrating our diverse culture, and offering a variety of benefits and opportunities. Be...

  • STAND LEAD, CONCESSION Part Time

    4 days ago

    Glendale, Arizona, United States Levy Full time

    Position Title: STAND LEAD, CONCESSION Part Time - Desert Diamond ArenaPay Range: $19.00 to Based On ExperienceWe Make Applying Easy Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies....

  • Housekeeping Team Member

    5 days ago

    Glendale, Arizona, United States Elite Sports Clubs Full time

    Join our team if you love creating memorable experiences and being part of a vibrant community At Elite Sports Clubs, we bring people together through fitness, sports, and fun across four Milwaukee-area locations. Our clubs are built around connection—where members of all ages can belong, grow, and feel their best. We offer great compensation, 401k, PTO,...

Part-time Member Service Consultant

2 weeks ago

Glendale, Arizona, United States Credit Union West Full time

Credit Union West has been named a 'Top Company to Work for in Arizona' for the 12th year in a row This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction.

Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following:

  • Full-time employees receive 100% paid health, dental & vision insurance
  • Earn incentives up to 15%, depending on position
  • 401K plan with employer matching funds up to 5%
  • Profit Sharing
  • Tuition reimbursement
  • Gym membership reimbursement
  • Paid time off for holidays, vacation, and sick days
  • Credit Union West membership and discounts

Be part of our award-winning team

This part-time position averages 20–25 hours per week. Candidates must be available full-time during the first five weeks to complete required training

POSITION SUMMARY

Enhances the quality of life for our members by embracing the organization's mission and core values. This frontline, member-facing position will provide an industry leading member service experience. Provides consultative conversations and sound financial advice for our members through the development and expansion of new and existing relationships. This universal sales position supports teller operations, new accounts, account maintenance and consumer loan applications and funding. All duties will primarily be performed at the individuals home branch. However, they must also be prepared to provide onsite support to other branch locations as needed.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

  • Teller Activities – Efficiently and accurately processes transactions in a friendly manner. Observe context and conversational cues and clues to identify product and service solutions to needs that are presented or emerging. Maintains proper security controls and uses sound judgment to place check holds. Asks questions and maintains knowledge regarding elder abuse and other scams to prevent frontline financial fraud. Responsible for individual cash drawer balancing and assisting with daily branch balancing activities. Encourages members to adopt digital services.


• New Account and Member Maintenance – Opens, maintains and closes a wide variety of membership accounts including but not limited to savings, checking, certificate, and retirement accounts. Provides proactive and timely follow up. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Assists members through digital channels such as phone, and email, ensuring professional communication through all channels. Establishes member relationships by ensuring responsiveness and regular follow up and encourages member adoption of digital services.
• Sales and Service – Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives by handling member requests, identifying needs and making recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, and auto. Solicits a variety of peace-of-mind ancillary products associated with loans. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed.

  • Performs other duties as assigned.

QUALIFICATIONS & REQUIREMENTS

EDUCATION: A high school diploma or G.E.D.

EXPERIENCE: A minimum of 0-1 year of customer service experience, preferably in a financial institution. Ability to work shifts between the hours of Monday – Saturday 8am to 6pm. Bilingual preferred.

SKILLS & COMPETENCIES

  • Live the mission, vision, and core values of the credit union.
  • Thorough knowledge and understanding of organization's Employee Handbook.
  • Able to communicate effectively and tactfully with employees and members both orally and in writing.
  • Demonstrate critical thinking and being self-reliant to better analyze and solve problems.
  • Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.
  • Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).
  • Thorough knowledge and understanding of organization's Employee Handbook and policies.
  • Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.