Continuing Education Program Coordinator

Continuing Education Program Coordinator

Life Chiropractic College West 

Hayward, CA

Give. Do. Love. Serve. From One's Own Abundance. 

Position Details:

• Salary Range: $65,000 - $72,000 annually
• Full-Time, Exempt
• On-site, 5 days per week in Hayward, CA
• 40 hours per week

Position Overview:

The Continuing Education Program Coordinator serves as the administrative backbone of the College's Postgraduate & Continuing Education department. The Program Coordinator will be the primary point of contact with regard to postgraduate educational activities, both on and off campus. The Program Coordinator will communicate with State Boards of Chiropractic, educational partners, students, faculty, and practitioners in the field. Accurate data management and reporting, including regulatory, financial, registration, and website data, are key aspects of the position. The duties described below are not limited or prescriptive but should act as a general guide toward achieving the goals of the department as best as possible. Flexibility and adaptability will always be necessary as it pertains to changing workloads and focus.

Essential Job Responsibilities: 

Customer Service and Communications

• Act as the first point of contact for CE inquiries and answer them appropriately with professionalism and courtesy.
• Serve as primary liaison for external sponsors, instructors, and organizations, and provide accurate information and customer service.
• Maintain the college's continuing education website.
• Assist in preparing event communications, announcements, promotions, and marketing materials.

Administrative and Logistical Support

• Assistant in maintaining and updating workflows and standard operating procedures for recurring tasks.
• Maintain a master calendar of CE activities. 
• Work closely with educational partners, on and off-site departments, and venues to coordinate and produce events and seminars in a highly regulated environment.
• Prepare event materials such as notebooks, registration lists, nametags, timecards, etc.
• Produce on-site education programs, including coordinating dates, times, rooms, scheduling and training monitors, overseeing setup and AV, gathering evaluations, etc.
• Coordinate and manage registration for The WAVE, Nexus, and other CE-related events.
• Recruit, train, and supervise student employees and event volunteers. 

Compliance and Regulatory Oversight

• Ensure all CE offerings meet state board requirements.
• Work with various state boards/ government offices to manage regulatory approval for events and seminars.
• Ensure recordkeeping is in compliance with continuing education standards and regulations for audits, renewal applications, and accreditation.

Records and Data Management

• Process certificates of completion for CE seminars.
• Prepare contracts, sponsorship agreements, and memoranda of understanding (MOUs). 
• Compile and report on data from registration and attendance reports, seminar evaluations, and other CE sources.
• Support the department's tracking of CE financial transactions, including registration fees, instructor payments, and budget reconciliation 
• Perform other duties as assigned to support the mission and goals of Life Chiropractic College West.

Qualifications: 

• Bachelor's degree or equivalent work experience.
• Excellent organizational skills and attention to detail.
• Strong communication skills, written and verbal.
• Ability to comprehend and act upon complex regulatory and compliance requirements.
• Strong customer service skills.
• Event management experience.
• Strong technology skills.
• Experience compiling, analyzing, and reporting data.
• Ability to work independently.
• Teamwork-oriented with solid collaboration skills.
• Ability to handle complex and confidential information.
• Ability to multitask and complete many projects with overlapping schedules and priorities.
• Expert user of Google Workspace including Google Docs, Sheets, Slides, Drive, Calendar, and Meets.

Employee Benefits:

• Free Chiropractic Care for Employees (Discounted Care for Immediate Family Members) 
• Paid Vacation Time, Personal Days, and Sick Time 
• 11 Paid Holidays 
• Merchandise Discount in Bookstore 
• Engaging and Inclusive Environment
• Paid community service such as local events, fundraisers, and volunteering opportunities
• Medical, dental, vision, and life insurance benefits (After 30 days of employment)
• 401(k) Plan (After 30 days of employment)
• Flexible Spending Account 
• Employee Assistance Program 
• Paid Short Term and Long Term Disability

About Us:

• At its core, Life West empowers transformation by offering its students a path to help create a brighter future for humanity with the Doctor of Chiropractor (DC) degree.
• In March 1981, through the efforts of Dr. George Anderson, Dr. George Wentland, and Dr. Sid E. Williams, president and founder of Life Chiropractic College, an agreement was reached between Life Chiropractic College and Pacific States Chiropractic College. As a result, the college was renamed Life Chiropractic College West.
• Life West is proud of its history and legacy of producing happy and successful alumni who practice around the world.
• Build a campus culture that embraces diversity and inclusion
• Develop a culture of service within and outside of the college
• Improve institutional effectiveness through constant innovation and assessment
• To learn more about Life Chiropractic College West and our mission, please visit our website: 

Life Chiropractic College West values diversity in our college and workplace. Our company provides equal opportunity for employment to qualified applicants on the basis of experience and the ability to do the available work, without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. LCCW  is also committed to compliance with all fair employment practices regarding citizenship and immigration status.