Business Systems Analyst II

WHY CHOOSE ECRI?

ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team:

• Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
• On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
• Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
• Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
• Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
• Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.

ABOUT ECRI

At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world.

As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care.

The Most Trusted Voice in Healthcare

ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include:

• Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations.
• Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines.
• Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.

ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services.

At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally.

The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees.

It's what makes ECRI unique, and why we are the most trusted voice in healthcare.

POSITION SUMMARY

Support ECRI's mission of advancing effective evidence-based healthcare worldwide while working alongside IT Development Managers, teams of ECRI Platform & Software Engineers, and our respected and accomplished business partners.

The Business Systems Analyst II (BSA) facilitates requirements gathering and working sessions between the business stakeholders and the development team to build software applications and data solutions for our internal and external clients.

The primary objective is to understand the client's business challenges, processes, and objectives, and translate them into actionable technical solutions, including data visualizations. This position combines analytical, technological and data analysis skills, and interpersonal skills to deliver value-driven outcomes and high-quality products used by ECRI business users and thousands of organizations in the USA and worldwide.

ESSENTIAL FUNCTIONS

Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

Drive requirements gathering and design sessions with stakeholders to elicit and document business needs.

Independently creates and defines user stories and acceptance criteria that meet the business needs.

Partner with the development team to ensure defined User Stories are reflected in technical design and grooming activities.

Creating process flow diagrams, wireframes, data flows and other visual aids to enhance understanding.

Assists Roadmap and Release planning including rough order of magnitude estimation activities.

Act as a liaison between technical, business SMEs and development team to ensure full understanding of business needs.

Demonstrated ability in data mapping, multiple systems integration and interoperability features.

Familiarity with enterprise resource planning (ERP) systems, customer relationship management (CRM) platforms, and other business software.

Additional Responsibilities:

Other duties, as assigned.

Accountability Metric(s):

Requirements which meet the needs of the market as defined by the business

On time high quality delivery of projects

QUALIFICATIONS

Experience:

3+ years Business Systems Analyst or consulting experience.

2+ years' experience in using Agile Methodologies (Kanban, Scrum).

Applied knowledge of Software Development Life Cycle framework.

Experience using issue tracking tools to manage the release process.

Healthcare IT business experience preferred.

Self-motivated with keen attention to detail.

Experience interacting with business customers and managing expectations.

Excellent communication, written, oral, interpersonal, and presentational skills to engage with diverse stakeholders.

Experience working with cross-functional and virtual teams.

Strong team player with ability to multi-task.

Education:

Bachelor's degree in Business Administration, Computer Science, Information Systems or related field or equivalent work experience

Computer Skills:

Experience with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint).

Fundamental awareness of Atlassian Jira or other issue tracking tools

Fundamental awareness of Atlassian Confluence or other collaboration tools

Certifications & Licenses:

N/A

POSITION COMPENSATION

The salary range for new employees in this position is $70, $79,737.12, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO).

PHYSICAL DEMANDS

This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form.

ADA STATEMENT

ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.

EEO STATEMENT

ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.

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