Clinical Lead Medical Assistant

Description

Title: Clinical Lead Medical Assistant -Podiatry - Hopewell Junction, NY - Full time/40 hours per week, 8 hour shifts 8:00am - 4:30pm.

Summary:

The Clinical Lead Medical assistant works with the clinical staff, physicians and advanced practitioners in the coordination of assigned staff, equipment and resources to facilitate smooth daily operational flow. They optimize patient care and direct and assist the assigned staff in their daily work processes. Span of Control to include Medical Assistants.

Responsibilities:

1. Patient Care duties: greets and escorts patients back from waiting room to clinical areas. Performs all necessary intake activities and documents appropriate information including vital signs, current medications and allergies, verifies EMR reflects current PCP, appropriate referring clinician, and preferred pharmacy, etc. Assures the patient is properly prepared for the scheduled visit to maintain timely patient flow. This includes assisting patients into gowns, having clinical paperwork, any needed supplies and educational materials immediately available for the clinician use.

2. Transcribes and updates patient information in the patient record. Transposes medication history, social and medical history as reported by the patient from the intake forms.

3. Monitor ERx and Clinical pools.

4. Assist with coordination of further patient care and follow-up and carry out tasks as directed by Nurse and/or physician/practice administrator. This may include communication with patient, hospital, labs, imaging centers, pharmacies, physician offices, insurance plans.

5. Conducts in-office testing as directed by the provider. Monitors logs, controls completed as indicated. Coordinates testing and outside ancillary services as applicable. Reviews instructions for upcoming procedures and tests as applicable.

6. Monitors inventory and orders medical supplies as needed, as well as follow up on all outstanding orders.

7. Responsible for managing PTO requests and maintaining appropriate staff to support provider schedules and levels.

8. Develops guidelines for prioritizing work activities, evaluates the effectiveness and modifies activities as necessary.

9. In collaboration with Nurse Educators, mentors, orients, trains, educates and supervises medical assistants to improve competency and patient satisfaction using established workflows and policies.

10. Works in conjunction with Practice Manager, Medical Practice Nursing Leader and Human Resources for hiring, discipline, grievance management, performance evaluations, feedback and coaching to achieve optimal team performance.

11. Monitors all clinical workflows of office related to Medical Assistant duties and addressing inefficiency of teams with practice manager/practice coordinator and formulates corrective action. Holds daily medical assistant huddles to ensure smooth operations of the daily schedule.

12. Utilizes patient satisfaction data to create targeted improvement plans.

13. Maintain and Model Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).

14. Performs other duties as required.

Other Information:

Education and Experience Requirements:
• Enrolled in an accredited nursing program with targeted graduation date Or
• Graduate of an accredited Medical Assistant program Minimum Knowledge, Skills and Abilities Requirements:
• Able to multitask in fast paced environment License, Registration, or Certification Requirements:
• Registered or Certified from an accredited Medical Assistant Program.
• Basic Life Support (BLS)

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Nuvance Health Med Practice PC

Org Unit: 1573

Department: HQMP - Podiatry - Hopewell

Exempt: No

Salary Range: $ $35.21 Hourly