Customer Service/Sales Associate
3 days ago
ustomer Service / Sales Associate
Summary
A friendly, customer-focused professional who delivers exceptional service while driving sales and fostering long-term customer relationships. Skilled at understanding customer needs, recommending appropriate products or services, and ensuring a positive experience from start to finish. Thrives in fast-paced environments and consistently meets or exceeds performance goals.
Key Responsibilities
- Meet with customers, assess their needs, and provide personalized product or service recommendations.
- Maintain strong product knowledge to answer questions and assist customers in making informed purchasing decisions.
- Process transactions accurately, including sales, returns, exchanges, and payments.
- Resolve customer concerns promptly and professionally, ensuring high satisfaction and repeat business.
- Build rapport and maintain relationships with customers to support sales growth.
- Meet or exceed daily, weekly, and monthly sales targets.
- Maintain clean, organized, and visually appealing sales floor and displays.
- Collaborate with team members to achieve store goals and uphold brand standards.
- Assist with inventory, stocking, merchandising, and promotional activities.
Skills & Competencies
- Excellent communication and active-listening skills
- Strong problem-solving and conflict-resolution abilities
- Sales-driven mindset with experience meeting targets
- Ability to multitask and stay organized in a dynamic environment
- Knowledge of POS systems and cash-handling procedures
- Positive attitude and professional demeanor
- Team-oriented with strong work ethic
Pay: $48, $54,000.00 per year
Work Location: In person
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