Avaya Voice Engineer

2 weeks ago

Everett, Washington, United States UICGS Bowhead Family of Companies Full time

Avaya Voice Engineer  (PSTS :

**Bowhead seeks a
Avaya Voice Engineer  to provide Base Telecom Support at the Puget Sound, WA. The Telecom Mechanic effort will provide telecommunications operations and maintenance (O&M). This includes secure and reliable, classified and unclassified, voice and data services in support of Command, Control, Computer, Communications and Information (C4I) operations and exercises.

Essential functions will include:

  • Operate and maintain government-owned 
    telephony switches (PBX)
    , including:
  • Avaya Systems CM4.0- Perform:
    • Troubleshooting and repair of switch issues- Software updates and patching- Installation and configuration of switch hardware- Daily operation monitoring- Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment)- Utilize company vehicle to travel to remote locations weekly.- Ensure switch systems remain fully operational and compliant with DoD/Navy standards.- Other duties as assigned.
      Education- - - Associate's degree or higher in IT or Cybersecurity (preferred).- Years of experience
      years of experience required. 5 years preferred.- Prior experience within DoD networks.- Required skills or certifications
      Avaya Certified Support Specialist (ACSS) or equivalent- Nortel Meridian System Administration or equivalent- IAT Level II (per DoD M)- Cisco Certified Network Associate (CCNA)- Red Hat Certified System Administrator (RHCSA)- Microsoft Certified Solutions Associate (MCSA) or equivalent- Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint- Ability to communicate effectively with all levels of employees and outside contacts Targeted pay range is $36.44/hr- 45.00/hr based on interview and experience.

      Physical Demands:
      Must be able to lift up to 50 pounds- Must be able to stand and walk for prolonged amounts of time- Must be able to twist, bend and squat periodically

      SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level.  US Citizenship is a requirement for Secret clearance at this location.**

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