Vice President

Are you ready to make a significant impact in fraud risk management at Chase Auto? As Vice President of Auto Fraud Risk Oversight, you'll champion the development and execution of robust fraud controls across our Origination, Collections, and Dealer network. This is your opportunity to shape the future of fraud prevention, collaborate with top talent, and drive meaningful change in a dynamic environment. Join us to lead strategic initiatives, challenge the status quo, and foster a culture of fraud awareness and prevention. Your expertise will help safeguard our business and customers while advancing your career in a high-visibility leadership role.

As a Vice President of Auto Fraud Risk Oversight in Chase Auto Risk Management, you will serve as the principal risk liaison, overseeing and challenging fraud and credit abuse controls within our Origination & Collections functions and Dealer network. You'll lead efforts to identify, assess, and resolve fraud-related risks, ensuring our strategies remain effective and compliant with industry standards. This role offers the opportunity to collaborate across departments, influence senior leadership, and drive continuous improvement in fraud risk management practices.

Job responsibilities

• Serve as the principal Risk liaison for fraud oversight in Originations, Collections, and Dealer network.
• Oversee and challenge automated and judgmental fraud decision processes, ensuring robust controls.
• Act as the primary Risk contact for fraud oversight of new initiatives and business changes.
• Maintain deep expertise in fraud detection and prevention strategies, providing credible challenge and recommendations.
• Coordinate with stakeholders to resolve fraud control gaps and implement timely improvements.
• Foster a culture of fraud awareness and prevention throughout the organization.
• Collaborate with cross-functional teams to develop and implement effective fraud risk management practices.
• Monitor and analyze fraud trends and patterns, delivering actionable insights to senior management.
• Develop and deliver fraud awareness training programs for employees and dealers.
• Prepare and present regular reports on fraud activities, trends, and mitigation efforts to senior management and committees.
• Maintain comprehensive documentation of fraud cases, investigations, and outcomes, partnering with Quality Assurance as needed.

Required qualifications, capabilities, and skills

• Bachelor's degree in Finance, Business Administration, Risk Management, or related field.
• Minimum 5 years of experience in fraud risk management, with a focus on collections and dealer fraud.
• Strong analytical and problem-solving skills, with proven ability to interpret complex data and identify trends.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all organizational levels.
• In-depth knowledge of fraud prevention techniques, industry best practices, and regulatory requirements.
• Demonstrated experience leading fraud investigations and implementing effective mitigation strategies.
• Ability to develop and deliver training programs on fraud awareness and prevention.
• Experience preparing and presenting reports to senior management.
• Proven track record of driving cross-functional collaboration and timely resolution of fraud cases.
• Strong organizational skills with attention to detail and documentation.
• Ability to work independently and exercise leadership courage in challenging the first line of defense.

Preferred qualifications, capabilities, and skills

• Advanced degree (MBA, MS, or equivalent) in a relevant field.
• Experience in auto finance or automotive industry risk management.
• Familiarity with automated fraud detection systems and data analytics tools.
• Certification in fraud examination (CFE) or related professional credential.
• Experience developing and updating fraud-related policies and requirements.
• Knowledge of regulatory standards impacting auto finance and fraud risk.
• Experience partnering with Quality Assurance and compliance teams.