Drain & Sewer Technician

About the Role:

As a Drain & Sewer Technician, you will be responsible for diagnosing, repairing, and maintaining drain and sewer systems in residential properties. Your in-depth knowledge of drainage systems, problem-solving abilities, and commitment to exceptional customer service will play a crucial role in resolving issues and ensuring customer satisfaction.

This is a weekend-only position, working Friday through Sunday, ideal for skilled technicians seeking flexible scheduling or additional income opportunities.

About Us:

Legendary Home Services is a trusted provider of home maintenance and improvement solutions across Minnesota. As the parent company to renowned brands like Blue Ox Heating & Air, Paul Bunyan Plumbing & Drains, EarlyBird Electric, and HomeWorks Plumbing Heating Air, we bring decades of expertise and a commitment to legendary service to every home we serve.

Key Responsibilities:

• Determine materials needed for each new project and estimate time and costs.
• Install, assemble, maintain, and repair pipes and plumbing fixtures.
• Affix clamps, screws, brazing, soldering, welds, etc., to pipes and tubes.
• Measure and modify pipes accordingly by cutting, threading, or bending pipes using specialized tools.
• Diagnose plumbing problems and work to resolve any issues.
• Repair or replace damaged parts and water line leaks.
• Confirm pipe systems are air/watertight by performing pressure tests.
• Keep detailed notes and create work reports documenting projects.
• Test plumbing and installed fixtures to ensure proper functioning.
• Follow state laws and regulations and adhere to local building codes.
• Complete all required documentation, including checklists, model and serial numbers, and install dates recorded in ServiceTitan.
• Collect, record, and deliver payments to designated office administration.
• Facilitate orders for all parts required for appointments and ensure preparedness for each install.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent; completion of a plumbing apprenticeship program is preferred.
• Journeyman or Master Plumber license/certification is a plus.
• Proven experience as a Drain & Sewer Technician, with a strong understanding of residential drain and sewer systems.
• Proficiency in using drain cleaning equipment, video inspection tools, and plumbing tools.
• Knowledge of different pipe materials, fittings, and fixtures commonly used in residential drainage systems.
• Strong problem-solving skills with the ability to diagnose and resolve complex drainage issues.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to customers in a clear and friendly manner.
• Exceptional customer service skills, with a commitment to exceeding customer expectations.
• Strong attention to detail and the ability to work independently or as part of a team.
• Valid driver's license and clean driving record.
• Physical ability to perform the duties of the job, including lifting heavy objects, working in confined spaces, and standing for extended periods.

Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized with the ability to act quickly while maintaining attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Why You'll Want to Work Here:

At Legendary, we don't just talk the talk — we live our values every day. Our Legendary Promise says it best: "Integrity, satisfaction, fairness, ethics… with everything we do, with everyone we meet."

If you're looking for a company that leads with integrity, values performance, and puts people first, you're in the right place.

Here's what sets us apart:

• Core values that guide everything we do – We Win Together
• Performance Pay directly tied to results – You work hard; your paycheck should reflect it
• Time to recharge – Paid time off and paid holidays
• Benefits you will use – Full medical, dental, and vision packages including fully employer-paid options available
• Extras that matter – Life insurance, identity theft protection, pet insurance, and more
• Plan for your future – 401(k) with company match to help build long-term security

Legendary Home Services is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by law.

other characteristic protected by state of federal law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.