Food and Beverage Manager
4 days ago
Position Overview
The Food & Beverage Manager oversees the daily operations of the café, ensuring an exceptional guest experience while maintaining efficient, profitable, and consistent service. This role requires hands-on leadership, strong communication, and the ability to balance operational excellence with a welcoming, team-driven environment.
Key Responsibilities
Operations Management
- Oversee daily café operations, including product quality, presentation, and service standards.
- Manage inventory, ordering, and vendor relationships to ensure accurate stock levels and cost control.
- Monitor labor, cost of goods, and other key metrics to maintain profitability goals.
- Ensure compliance with health, safety, and sanitation regulations.
Team Leadership
- Recruit, train, schedule, and supervise café team members.
- Foster a positive, motivating, and collaborative workplace culture.
- Conduct regular team meetings to communicate updates, expectations, and goals.
- Lead by example in customer service, cleanliness, and professionalism.
Guest Experience
- Maintain a warm, friendly, and efficient atmosphere for guests.
- Respond promptly to guest feedback or complaints, turning issues into opportunities for improvement.
- Develop and implement new menu items, promotions, and seasonal offerings to enhance the guest experience.
Financial & Administrative
- Track daily sales, labor costs, and other financial performance metrics.
- Prepare reports and communicate results to upper management.
- Ensure cash handling and POS systems are managed accurately.
Qualifications
- 3+ years of food & beverage or café management experience preferred.
- Strong understanding of hospitality, food safety, and service standards.
- Excellent organizational, leadership, and interpersonal skills.
- Proficient in inventory management and scheduling systems (Square and 7Shifts).
- ServSafe or equivalent food safety certification preferred.
Personal Attributes
- Professional, approachable, and guest-focused.
- Able to lead with enthusiasm and accountability.
- Strong multitasking and problem-solving skills in a fast-paced environment.
- Passionate about quality, presentation, and continuous improvement.
Job Type: Full-time
Pay: $ $28.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
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