Retail Team Leader Hayfield

3 days ago

Alexandria, Virginia, United States Goodwill of Greater Washington Full time $40,000 - $70,000 per year

Overview
Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. Be a decision maker and lead a team while improving your community.

Responsibilities
Essential Competencies:

  • Directing Others
  • Motivating Others
  • Customer Focus
  • Process Management
  • Functional/Technical Skills

Essential Duties And Responsibilities

  • Assists the store manager with the overall operation of the retail store.
  • Assists the store manager in the compliance and enforcement of company policy and standards.
  • Assists in performing daily administrative/clerical functions of store operations and cash transactions.
  • Monitors sales transactions associated with purchases and ensures proper sales procedures are followed by store associates.
  • Maintains the general appearance of store and premises according to Goodwill standards.
  • Assists to ensure the enforcement of store safety and security procedures.
  • Assists in settling customer complaints.
  • Provides input for associate interviews and performance evaluations.

Other Duties And Responsibilities

  • Makes bank deposits.
  • Opens and closes the store as necessary.
  • Assists in the supervision and training of retail associates.
  • Assists during the interviews and instructs workers in such a manner as to develop their full working potential.
  • Assists with maintain proper staffing levels.
  • Assists with monitoring the time and attendance system.

Supervisory Responsibility
This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates.

Qualifications
Required Qualifications:

  • High school diploma or equivalent and at least 6 months of supervisory experience. Successful completion of both GGW's Aspiring Managers and Employ Excellence may be substituted for this requirement.
  • Ability to effectively communicate verbally and in writing.
  • Reading and math skills at or above an 11th grade skill level.
  • Ability to bend and lift 40 – 50 pounds frequently.
  • Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift).
  • Previous cashier experience.
  • Basic working knowledge of computer applications and the internet.
  • Excellent customer service skills.

Preferred Qualifications

  • Previous experience working in a retail department store environment.
  • Ability to coach and direct employees.
  • Ability to gracefully adapt to periodic and rapid change.
  • Fluent in English and Spanish.

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