Installation Technician

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

If you are a current associate of Primo Brands, please apply via myADP or Success Factors. 

Compensation ($23 Hourly)

Location: San Antonio TX

Reporting to the Deployment Director, you play a key part in bringing that purpose to life. You do this by building high impact relationships with our customers, and ensuring our products, equipment, and services represent our brand each day. 

Responsibilities:

• Performs installations, removals and relocations of water and ice vending machines at predetermined locations.
• Tests newly installed equipment and ensures it is safe and available for customer use before leaving location. 
• Identifies points of installation for water lines for access to water vending machines.
• Performs machine service functions that may require plumbing replacements.
• Drives a company-provided vehicle (24 ft. Truck) safely and in accordance with company standard operating procedures and DOT regulations.
• Due to the nature of some remote routes, where there's limited staff resources due to the geographical location, the Technician may be required to be in "Call-In" mode or available to cover service calls on weekends and on Company-observed holidays. In addition, this position may occasionally require you to be "On-Call" or standby duty. In either case, the Company's "On-Call" and/or "Call-In" pay guidelines will apply. 
• Excessive driving. 

Qualifications:

• Previous experience in a customer facing role.
• Exceptional customer service and communication skills.
• Strong mechanical aptitude and computer literacy.
• Excellent planning, time management, organization, and problem-solving skills.
• Must possess a valid driver's license and acceptable driving record. 
• Must be able to obtain a DOT Medical Card.
• Ability to apply concepts of basic mathematical skills and operate basic functions on a handheld scanner unit.
• Advanced proficiency with math skills and diagnostic tools including handheld devices.
• Ability to frequently lift and/or move 10 pounds; periodically lift and/or move up to 50 pounds.
• Understanding of plumbing, (water flow, pipes, valves, etc.) and mechanical devices (i.e., motors, switches, etc.)
• Basic understanding of plumbing, electrical and/or construction.
• Work with heights of 10 ft. or more via ladder. 

Primo Brands' established portfolio includes billion-dollar brands Poland Spring and Pure Life, premium brands like Saratoga and Mountain Valley, regional leaders such as Arrowhead, Deer Park, Ice Mountain Ozarka, and Zephyrhills, purified brands, Primo Water and Sparkletts, and flavored and enhanced brands like Splash and AC+ION.  Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Salary Range Disclaimer:
The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate's qualifications and experience.  Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered.  We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.