Technician Department Manager

2 weeks ago

Davenport, Iowa, United States Imperial Companies Full time $45,000 - $60,000

Job Details
Level:    Experienced
Job Location:    Davenport - Davenport, IA
Position Type:    Full Time
Salary Range:    $ $ Salary/year
Job Shift:    Day

Description

WHO WE ARE:

Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology.  For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs.

The Tech Team Manager is responsible for ensuring that team members follow company protocol and procedures, are properly trained, have required tools and parts for job, and are performing their jobs to expected level of professionalism required by Imperial.

Benefits include:  Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays.

Please visit for more information.

WHAT YOU WILL DO:

  • Manage & Lead the Tech Dept
  • Manage daily installs, repair, set-up and issues with vending & market equipment
  • Create, receive, dispatch, and ensure that installs and machines are performed within the required time frame and quality
  • Manage install service techs, scheduling & procedures
  • Manage service parts and inventories
  • Manage & support team to set-up & perform maintenance on equipment
  • Ensure proper training and knowledge of vending & market equipment to team members
  • Ensure team members are following all Imperial procedures and protocol

WHAT WE LOOK FOR:

  • Mechanical and/or electrical background, either from previous work experience or formal training
  • Basic computer knowledge: Excel, Word, Outlook Email and Calendar
  • Valid DL / Drive Company vehicles
  • Integrity
  • Innovation
  • Responsible
  • Growth oriented
  • Able to create and enforce resolutions quickly
  • Have a willingness for change
  • Able to adapt to new policies and procedures
  • Have exceptional communication skills
  • Must be detail oriented
  • Must be able to manage several tasks at once
  • Must have client relations skills
  • Technical Services a plus
  • Mechanical &/or Electrical Background

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