Employment Coordinator, Workforce Development

Employment Coordinator (Full-Time), Workforce Development

Department Overview: The Commonpoint Queens Adult Workforce Department at The Hub consists of employment and support programs serving individuals looking to obtain long-term employment. The Hub provides access to career counseling, job placement, occupational training, education, resources, and support programs for motivated individuals to enter the workforce.

The Employment Coordinator is responsible for assisting clients in obtaining and retaining competitive employment consistent with their vocational goals.

DUTIES AND RESPONSIBILITIES:

• Develop strong working relationships with clients to help participants secure and maintain viable and long-lasting employment.
• Complete comprehensive vocational assessment, and then vocational counseling and referrals to corresponding hard skills training.
• Guide clients through all facets of job search, including resume revisions, online applications, mock interview sessions, and networking.
• Achieve quarterly enrollment, placement, and retention targets.
• Provide job coaching and direct support to adults with limited work history and educational attainment.
• Assist clients in developing appropriate social skills and work habits that will result in long-term employment or career advancement opportunities.
• Advocate on behalf of clients by directly collaborating with agency staff and building strong relationships with local businesses and other community-based organizations to develop job leads that cater to the interests and talent of the people on his/her caseload.
• Complete basic reporting requirements including, but not limited to, case notes, progress notes and client tracking; ensure data entry is completed by deadline dates as assigned
• Obtain verification documents from employers and/or members upon placement in a timely manner and use data regularly to manage performance.
• Assist participants in removing barriers to employment by connecting to necessary services both within and outside Commonpoint.
• Work closely with case management staff to coordinate social services referrals and generate ideas to help clients achieve their education and employment goals.
• Attend training and staff meetings as required.
• Assist with the generation of program reports and proposals for funding as needed.
• Possess strong digital literacy skills, including Microsoft Word and Excel, and Knowledge of Google applications such as Gmail, Google Voice, Calendar usage, etc.

MINIMUM QUALIFICATIONS:

• Bilingual in Spanish, Cantonese or Mandarin, Bengali, or Arabic is highly preferred.
• Bachelor's Degree in Social Work, Human Services, Education, Business, Psychology, or a related field is highly preferred.
• At least three (3) years of relevant experience in workforce development, recruiting, and human resources is preferred.
• Sensitivity towards and ability to work with diverse individuals including, but not limited to, immigrants, young adults, single parents, English language learners, and other low-income, high-barrier-to-employment populations.
•  Demonstrated experience working in a goal-driven environment to achieve monthly targets.
• Demonstrated experience teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods.
• Experience providing comprehensive assessment and case management services and/or helping others with a large caseload is desirable.
• Excellent verbal and written communication and strong interpersonal skills are required. The ability to effectively conduct meetings, training, and groups is preferred.

Salary Range: $55,000 - $65,000

About Commonpoint:

Commonpoint is a community centric nonprofit, serving diverse audiences through every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to connect and grow.At every stage and every age, regardless of disability or ability, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.

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