UL Team Lead

2 weeks ago

Reading, Pennsylvania, United States Berkshire Systems Group, Inc Full time $60,000 - $90,000 per year

Join one of Pennsylvania's Best Places to Work

Berkshire Systems Group, Inc. (BSGI) has proudly served the Life Safety Industry for over 40 years, providing state-of-the-art Fire, Security, and Communications solutions. We're looking for a UL Team Lead & Deficiency Coordinator to join our growing team and help ensure compliance and excellence in our inspections/service operations

What You'll Do:

You'll play a key role in keeping our inspection processes accurate, efficient, and compliant. You'll manage documentation and coordination for inspected systems—including UL listed systems, Joint Commission, and The Compliance Engine (TCE).

 Your day-to-day will include:

  • Processing and distributing inspection reports and maintaining accurate digital records in Inspect Point, Sedona, and TCE.
  • Reviewing and forwarding deficiency reports to customers and internal service teams for quoting or scheduling repairs.
  • Coordinating and tracking UL/TCE inspections, ensuring all documentation meets required standards.
  • Collaborating with Fire and Inspection Supervisors to interpret results, resolve issues, and maintain compliance with UL and Joint Commission requirements.
  • Acting as the main point of contact for customers following inspections—keeping them informed and supported.
  • Creating and updating system records, tracking deficiencies, and following up on open proposals.
  • Assisting with inspection materials, equipment, and scheduling support as needed.
  • Promoting continuous improvement and teamwork across the Fire, Sprinkler, Security, and Communications divisions.

Requirements

 What You Bring

  • At least 5+ years of field inspection experience (Fire, Security, or Life Safety industry preferred).
  • Familiarity with Joint Commission, UL, and Record of Completion documentation.
  • Strong organizational skills with high attention to detail.
  • Excellent written and verbal communication and customer service abilities.
  • Proficiency with Microsoft Office (Outlook, Excel, Word) and comfort with databases or inspection software.
  • Ability to multitask, prioritize, and stay calm under pressure.
  • Problem-solving and conflict-resolution skills.
  • NICET certification and/or a technical degree are a plus

 Why You'll Love Working Here

  • Award-winning workplace culture (Best Places to Work in PA – 2022, 2023, 2024 & 2025)
  • Supportive team environment focused on collaboration and growth
  • Competitive pay and benefits package
  • Opportunity to make an impact in a mission-driven company that protects lives and property

 Physical & Work Environment

  • Primarily office-based with minimal travel.

Ready to join a trusted leader in Life Safety?
Apply today and help us build safer spaces together. 

At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.

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