export manager

General Purpose:

Manage all export operations for GLOCK Inc., both sales and inter-company shipments.

Duties and Responsibilities (other duties may be assigned):

• Manage the development, implementation, and maintenance of export compliance policies and procedures.
• Manage customer accounts and serve as primary point of contact for all GLOCK subsidiaries and international customers.
• Maintain current knowledge of US export laws and regulations including, but not limited to, the Arms Export Control Act, International Traffic in Arms Regulations, Export Administration Regulations, US Customs and Border Patrol, and Foreign Corrupt Practices Act.
• Coordinate with GLOCK subsidiaries on preparation of required documents such as Letters of Credit, acquisition of specialty items for testing, reporting of warranty issues, country / end-user specific explanation letters, and unauthorized pistol sales dispositions.
• Communicate any country-specific regulatory updates to each GLOCK subsidiary.
• Receive and review all relevant export documentation from end-user to ensure order feasibility and compliance.
• Apply for and supervise the application of export licenses and maintenance of records.
• Supervise and approve item number requests, purchase requisitions, order entry, etc.
• Coordinate with other departments to ensure timely production and shipment of orders.
• Work closely with GLOCK Purchasing to ensure inventory of specialty items.
• Obtain freight costs for all shipments and evaluate vendors for cost-effectiveness.
• Coordinate logistics movements both domestically and internationally from order entry to final delivery/
• Create export documentation including invoices, packing lists, Certificates of Origin, Apostille certification, proforma documents, Shippers Letter of Instructions, Airway Bill, Certificates of Insurance, etc.
• Maintain export documentation in accordance with US Export regulations.
• Coordinate with other departments for all shipments to Glock GmbH.
• Own and manage all temporary imports and exports and subsequent exports and imports.
• Coordinate factory visits and inspections from foreign customers and external inspection companies.
• Manage international sales statistics for use in sales forecasts, budgeting, and production planning.
• Directly supervises employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring recommendations, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications/Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, pre-skills, and/or abilities needed to perform this job. Reasonable accommodation may be made to qualified employees or applicants with disabilities.

Competencies:

Leadership Communication Relationship Management

Ethical Practice Critical Evaluation Time Management

Conflict Resolution Analytical Thinking Adaptability

Education and/or Experience:

Bachelor's degree plus extensive knowledge of the EAR 15 CFR Parts and ITAR 22 C.F.R., Parts

A minimum of two years of experience in export operations in the firearms industry; In depth knowledge of documentation related to exportation and movement of firearms

Ability to travel

Strong verbal and written communication skills; effective interpersonal skills

Highly organized, accurate, and detail oriented

Must have superior critical thinking skills and ability to adapt to changing, dynamic situations

Proven ability to work at both detail and strategic levels; work calmly under pressure and with frequent interruptions while displaying sound judgment.

Ability to effectively prioritize, efficiently manage time and multitask numerous projects

Possess computer literacy with knowledge of such software programs such as AX, ERP, WORD, EXCEL, PowerPoint, etc.

Licenses and Certifications:

Valid driver's license

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to qualified employees and applicants with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to lift and carry boxes up to 50 pounds. The employee is regularly required to sit for long periods of time and may also be required to stand for long periods of time. The employee is regularly required to use fingers and hands to use computer keyboard.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is to work indoors in a climate controlled administrative office setting. Work regularly scheduled shifts within normal hours of operation and may be asked to work overtime as needed.

Position Type/Expected Hours of Work

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., but may require some work outside of these hours.

GLOCK, Inc. is an equal opportunity employer. Employment decisions at GLOCK, Inc. will be based on merit, qualifications, and abilities. GLOCK, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, creed, color, religion, national origin, sex (including pregnancy, childbirth and parenting status), age, disability status, marital status, sexual orientation, gender identity or expression, citizenship status, genetic information, protected veteran status or any other characteristic protected by law. In addition to a commitment to provide equal employment opportunities to all qualified individuals, GLOCK, Inc. has established an affirmative action program to promote opportunities for individuals in certain protected classes throughout GLOCK, Inc.

GLOCK, Inc. is committed to providing reasonable accommodations for applicants and employees to participate in the job application or interview process.

To request a reasonable accommodation to apply or interview for an open position, please send an email to our HR Team at with the following information:

• Your full name
• Your contact information
• A description of your accommodation request