Customer Service Representative
3 days ago
Overview
We are seeking a dedicated and personable Customer Service Representative to join our team. This role involves engaging with clients, providing exceptional support, and ensuring customer satisfaction across various communication channels. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently.
Duties
- Respond promptly and professionally to customer inquiries via phone, email, and chat platforms
- Assist clients with product or service information, troubleshooting issues, and resolving complaints
- Maintain detailed records of customer interactions and transactions for future reference
- Skills
- Excellent communication skills in English; additional language skills are advantageous
- Prior Insurance experience and P & C license is helpful
- Demonstrated phone etiquette and professional demeanor in all interactions
This position offers an engaging work environment where your communication talents can thrive while delivering outstanding service to our valued customers.
Job Type: Full-time
Pay: $65, $80,000.00 per year
Benefits:
- 401(k) matching
- On-the-job training
- Paid time off
Work Location: In person
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