Current jobs related to Customer Service Representative - Taylor, Michigan - Gardner-White Furniture

  • Customer Service Manager

    1 week ago

    Taylor, Michigan, United States DE JONG DUKE LLC Full time

    Company Overview:de Jong DUKE, with its North American headquarters in Allen Park, Michigan, is a leading manufacturer in the high-end commercial coffee and espresso industry. As a Dutch company with a rich history dating back to 1957, we design, engineer, manufacture, and market premium equipment for the Office Coffee and Vending market. With manufacturing...

  • Clinic Service Representative-Central Front Desk Taylor

    6 days ago

    Taylor, Michigan, United States Henry Ford Health Full time

    Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of...

  • Track and Trace Representative

    6 days ago

    Taylor, Michigan, United States Circle Logistics Full time

    Responsive recruiterAre you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team Why Join Circle: We believe in working hard and playing hard here...

  • Automotive Service Advisor

    2 weeks ago

    Taylor, Michigan, United States Turbo Auto Services & Turbo Collision of Taylor Full time $93,600 per year

    Position Summary:The Service Advisor serves as the primary liaison between customers and the repair shop. This role is responsible for understanding customer concerns, scheduling service appointments, communicating repair recommendations, and ensuring each customer has a smooth, transparent, and professional experience from drop-off to pick-up. The ideal...

  • Customs Trade Compliance Specialist

    1 week ago

    Taylor, Michigan, United States FOCUS Business Solutions Full time

    Are you currently working in the Customs Trade Compliance industry for a broker, manufacturer, or service provider and looking for a new opportunity? FOCUS is growing and has exciting full time positions open (40 hours per week with flex time and benefits available).You should apply if you have:3-5 years of experience in HTS classification and / or Free...

  • Security Officer

    2 weeks ago

    Taylor, Michigan, United States Continental Secret Service Bureau Full time $25,000 - $40,000 per year

    Continental Secret Service Bureau, Inc. is a family owned and current owners are 3rd generations. Continental is a full-service contract security company. Continental has been in business since 1919, protecting our client's businesses or property. Continental's corporate office is located in Toledo, Ohio. Continental operates in Indiana, Kentucky, Michigan,...

  • Oil Change Technician

    2 weeks ago

    Taylor, Michigan, United States Turbo Motors Full time $36,000 per year

    Position Summary:The Oil Change Technician is responsible for performing basic vehicle maintenance services including oil changes, filter replacements, fluid checks, and tire rotations. This role is key to ensuring customer satisfaction by providing fast, friendly, and professional service that keeps vehicles operating safely and efficiently.Key...

  • Accounts Receivable Clerk

    5 days ago

    Taylor, Michigan, United States LaFontaine Automotive Group Full time

    Job DescriptionACCOUNTS RECEIVABLE CLERKAre you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for youThe PositionWe are...

  • Community Giving Specialist

    2 weeks ago

    Taylor, Michigan, United States Gleaners Community Food Bank Full time $52,000 - $80,000 per year

    Job OverviewThe Community Giving Specialist is responsible for stewarding corporate and individual donors in the community giving space and supporting the planning and execution of community and corporate food drive and fundraising efforts. The Community Giving team is a part of Gleaners' Advancement Department and works to impact the Department's overall...

  • Accounts Receivable Clerk

    2 weeks ago

    Taylor, Michigan, United States LaFontaine Global Full time $40,000 - $70,000 per year

    ACCOUNTS RECEIVABLE CLERKAre you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for youTHE POSITION:We are seeking a highly...

Customer Service Representative

2 weeks ago

Taylor, Michigan, United States Gardner-White Furniture Full time $25,000 - $40,000 per year


Part-time

Description

Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for serving as the primary point of contact for customers, assisting them with inquiries, and purchases, and resolving any issues or concerns they may have. This individual will play a crucial role in delivering a positive shopping experience and building long-term relationships with our customers.

Job Responsibilities:

  • Greet customers warmly in person and over the phone and assist them with product inquiries, pricing, and availability.
  • Work to resolve issues and ensure customer satisfaction, escalating complex matters to management when necessary.
  • Partner with Gardner White stores to take overflow calls, assist with administrative duties as assigned, and coordinate with internal departments. 
  • Research various software platforms and social media such as Storis, Podium, Dispatch Track, Facebook, and Instagram to input pertinent information and respond daily. 
  • Develop a deep understanding of our furniture products, including features, materials, and styles.
  • Stay updated on product inventory, promotions, and sales events to provide accurate information to customers.
  • Other duties as assigned. 

Supervisory Responsibilities:

This position does not have supervisory responsibilities. 

Work Environment:

This job operates in a retail office setting. 


Requirements

Physical Demands:

The employee will regularly be standing, walking, bending,

Qualifications needed to perform this position:

  • High School diploma or equivalent
  • 1 year of customer service and/or call center experience preferred but not required
  • Strong problem-solving abilities and ability to remain calm under pressure.
  • Friendly and approachable demeanor with a passion for helping others.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Knowledge of furniture products and industry trends is a plus.
  • Strong computer skills and Microsoft Office experience
  • Cash handling and/or accounting experience a plus

Position Type/Expected Hours of Work:

This is a part-time position working either AM or PM based on the needs of the business.