Property Management

Compensation:

$45,000 – $65,000 (Compensation includes base salary plus commission based on leasing performance)

Location:

Milwaukee, WI (travel to Kenosha required)

Type:

Full-Time | On-Site/Field-Based

Title:

Leasing & Resident Services Coordinator

Enjoy a fast paced career in real estate with a firm that has been named one of the "Top Workplaces". We are diverse, inclusive, hardworking and share a commitment to excellence.

We take pride in our work and we're seeking like-minded, self starters to positively contribute to our team atmosphere as we continue to expand in Wisconsin.

Role Overview

We are seeking a highly responsive, detail-driven
Leasing & Resident Services Coordinator

to support our expanding Wisconsin portfolio across Milwaukee and Kenosha. This role is heavily leasing-focused—driving occupancy, maximizing rent potential, and delivering an exceptional prospective resident experience—while also supporting day-to-day field operations at scattered-site properties. The position will be under the mentorship of the company founder, a highly successful industry leader in Real Estate. 

The ideal candidate thrives in a fast-paced environment, communicates quickly and professionally, and is comfortable working both independently in the field and collaboratively with the central operations team.

Key Responsibilities

Leasing Operations (Primary Function)

• Create, update, and optimize rental listings across major advertising platforms.
• Perform
  weekly market rent evaluations

and make pricing/marketing recommendations.
- Provide
weekly leasing activity reports

, including lead volume, showing activity, and conversion metrics.
- Conduct
on-site and virtual showings

across Milwaukee and Kenosha.
- Maintain
hyper-responsive lead follow-up

, ensuring same-day communication with prospective tenants.
- Manage the full leasing pipeline in AppFolio (or similar), including screening follow-up, submitting application packages to the operations team and executing application status updates.
- Coordinate professional photos, signage, and listing readiness for each vacancy.
- Oversee
lease execution process

, ensuring accuracy, compliance, and timely document completion.
- Communicate with existing residents to provide lawful notice of showings for occupied units.
- Unit readiness verifications

prior to showings (heat on, electric on, cleanliness, access).

On-Site & Operational Support (Secondary Function)

• Perform light common-area and exterior
  walkthrough inspections

when on-site for showings.
- Conduct
pre-move-out walkthroughs

and communicate turnover needs to the operations team.
- Complete
move-in quality checks

and confirm readiness before resident arrival.
- Oversee
move-in communication

, ensuring residents receive instructions, contacts, and expectations.
- Complete
new resident check-ins

(phone/email) within the first 7 days of occupancy to ensure satisfaction and identify early issues.
- Support general field tasks as needed across the Wisconsin portfolio.
- Assist with resident events to foster a sense of community within the building.
- Contribute to process enhancements to further refine the resident experience

Qualifications

• 1–3 years of experience in leasing or property management related role.
• Strong understanding of residential leasing process; scattered-site experience preferred.
• Must be
  highly responsive

, organized, and comfortable managing a high volume of leads.
- Reliable transportation; ability to travel regularly between Milwaukee and Kenosha.
- Proficiency with AppFolio, Yardi, or similar property management software (preferred).
- Strong written and verbal communication skills; professionalism in all client and resident interactions.

Key Competencies

• Responsiveness & Follow-Through:

Rapid communication with applicants, residents, and team members.
- Field Readiness:

Comfortable conducting showings, inspections, and in-unit walkthroughs.
- Market Awareness:

Ability to evaluate comps and recommend pricing adjustments.
- Service-Oriented Mindset:

Friendly, clear communication with prospects and residents.

Strong interpersonal skills to build and maintain relationships with residents, team members and clients.
- Self-Management:

Ability to structure daily priorities across multiple locations.

Compensation & Incentives

What We Offer

• A vibrant team atmosphere and leadership that always has your back
• Base salary + bonus with an opportunity to advance within property management - both financially and professionally
• Full support from our dedicated supervisory staff and training managers. Our job is to ensure your success and happiness
• The possibility of a flexible office/work from home schedule
• Health and dental insurance benefits
• Staff appreciation events, lunches and happy hours
• 401(k) retirement plan + matching
• Two weeks PTO, 5 days sick leave, and 10 paid holidays (including birthdays off)
• Commission:

Leasing bonus of $300 per showing converting the lead to an executed lease.
- Company travel stipend

for inter-city travel.

How Success Will be Measured

• Vacancy days reduced across the Wisconsin portfolio.
• Lead response times
• Lead Conversion Rates
• Accuracy and completeness of assigned tasks.
• Reliability in field execution (inspections, walk-throughs, photo coordination).
• Resident Move In Satisfaction Scores