8250 IT Device Technician

7 days ago

Mount Olive, North Carolina, United States Mt. Olive Pickle Company Full time $40,000 - $80,000 per year
:

Summary

Responsible for the configuration, installation, cleaning, and maintenance of various IT devices, including security cameras, door controllers, Wi-Fi access points, and other related equipment. The ideal candidate will possess a strong understanding of both IT and physical security systems, as well as technical skills and attention to detail.

Duties and Responsibilities

Essential Functions

Device Configuration and Installation: Configure and install security cameras, door controllers, Wi-Fi access points, and other devices in accordance with set company practices.

Maintenance and Cleaning: Perform regular maintenance tasks, including cleaning, testing, and calibration of devices to ensure optimal performance and reliability.

Troubleshooting and Repair: Diagnose and troubleshoot basic hardware and software issues related to devices, escalating to other IT resources as needed.

System Upgrades and Expansion: Assist in implementing system upgrades and expansions.

Documentation and Record-Keeping: Maintain accurate records of installations, configurations, maintenance activities, and repairs for reference purposes and compliance with any regulatory requirements.

Security Compliance: Ensure that physical security devices adhere to relevant industry standards and best practices, addressing any issues or vulnerabilities as needed.

Training and Support: Provide training and technical support to end-users on the proper use and maintenance of physical security devices, promoting security awareness and best practices.

Collaboration: Collaborate with IT teams, security professionals, and facility managers to support integrated security solutions and address security-related challenges effectively.

Maintains areas of operation in a safe and sanitary manner. Makes effective use of and makes recommendations on physical assets. Determines that established safety rules, Company policy and good housekeeping are followed.

Other Duties

Coordinates with other departments to assure cooperation and timely completion of projects. Communicates and cooperates with others to maintain productive and harmonious working relationships.

Occasionally drives own or company vehicle in performance of some job duties.

Participates in training, employee meetings, committees, project teams, etc. as appropriate.

Receives written and verbal instructions on the above job tasks and performs other duties as directed by Supervisor.

Benefits:

401(k)

401(k) matching

Profit Sharing

Dental Insurance

Employee Discount

Flexible spending account

Health Insurance

Life Insurance

Paid Time-Off

Referral Program

Vision Insurance

Mt. Olive Pickle Co., Inc. is an Affirmative Action / Equal Employment Opportunity Employer including Veterans and Disabilities.

Requirements:

Knowledge, Skills and Abilities

Previous experience in configuring, installing, and maintaining physical security devices, such as security cameras, door controllers, and Wi-Fi access points.

Knowledge of networking principles, IP configurations, and security protocols.

Familiarity with IT infrastructure and systems integration, including basic cybersecurity principles.

Basic troubleshooting skills to diagnose and resolve hardware and software issues related to devices.

Detail-oriented with good documentation skills.

Effective communication and interpersonal abilities, with the capacity to collaborate within a team environment.

Willingness to learn and adapt to new technologies and security practices.

Relevant certifications (e.g., CompTIA Security+, CCNA, etc.) are a plus.

Experience operating a forklift preferred.

Supervisory Responsibilities

None

Machines, Equipment, Tools Used

Mainframe computers, personal computer, standard office equipment, various types of computer hardware and software.

Physical Demands

Reaching: Extending hand(s) and arm(s) in any direction.

Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping: Applying pressure to an object with the fingers and palm.

Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make fine discriminations in sound.

Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work.

The worker is required to have close visual acuity to perform and activity such as: preparing and analyzing data figures: transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Work Environment

Regular office conditions. Some work done in non-office setting, including but not limited to plant, warehouse, telephone room, etc. Access to significant confidential data.

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