IT Business Partner

3 days ago

Salt Lake, Utah, United States PT&C Group Full time $15,000 - $80,000 per year


Full-time

Description

Description:

Due to continuing growth, we are seeking an IT Business Partner to join our team. Our IT Business Partner plays a critical role managing the ongoing IT support for a subset of our many offices across the country. This requires excellent communication and coordination with local leadership as well as the ability to plan and execute forward-looking IT initiatives. Additionally, IT Business Partners manage and train a team of technicians as well as document and office profiles and create playbooks for ongoing support.

Who we are:

Platform Accounting Group is a rapidly growing professional services firm providing tax, accounting, assurance, IT consulting, and wealth management services to small and medium sized businesses and their owners. We currently have 48 offices in 14 States with much more growth on the horizon. We fully understand that every employee has different needs, so our unique business model allows for more flexible work arrangements than most firms can offer. Enjoy a professional and dynamic work environment while making work/life balance a priority.

What you will do:

  • Maintain an excellent service level and develop a close relationship with office personnel to ensure SLAs and systems support.
  • Create guides, playbooks, office profiles, and Knowledge Base articles for offices and technicians.
  • Provide escalation path for level I/II technicians.
  • Troubleshoot advanced issues.
  • Provide updates of IT changes to office personnel
  • Ensure each office's tech stack is up to date and plan for needed improvements.
  • Escalate advanced issues to system/service owners when necessary.
  • Coordinate IT resources and partner services for unique advanced issues.
  • Manage IT software and hardware inventory for managed offices.
  • Collaborate with operations to build and execute a roadmap of systems enhancements for managed offices.
  • Manage assets across offices - hardware inventory and procurement, licensing, and subscriptions.
  • Ability to travel to other offices and locations outside the state.

What we look for:

  • 4+ years of progressive IT experience, 2+ years in a lead/project management role. Bachelor's Degree preferred.
  • 3+ years of experience with Office 365 Administration and Azure AD/Entra Administration
  • Experience with scripting languages such as PowerShell, Python, etc.
  • 2+ years of experience with MDM/RMM tools
  • Demonstrate excellent work ethic and communication skills - written, verbal and in person.
  • Ability to identify and resolve technology issues, multitask, and work with attention to detail.
  • Account and vendor management experience.
  • Windows OS Support including server and workstation.
  • End user support experience.
  • Experience with networking and security principles: LAN, WAN, and wireless technologies.
  • Experience deploying/managing firewalls, content filters, switches, and wireless access points.
  • Knowledge of Group Policies, Microsoft Intune, VM technologies, TCP/IP Model, Vlans, Routing and Switching, Visio, Print Servers, Azure AD, Microsoft ATP defender, Disk Imaging technologies, Backup strategies, SharePoint, Ubiquiti Wireless AP, OneDrive, and VOIP phone systems.

What we offer:

  • Opportunity for advancement within a rapidly growing professional services firm
  • Competitive compensation
  • 401(k) and medical benefits

  • HR Business Partner

    5 days ago

    Salt Lake, Utah, United States Pure Healthcare Full time $60,000 - $80,000 per year

    At Pure Healthcare, we take a radically different approach to HR. We genuinely care. We treasure our people, our patients, we are committed to their personal and professional growth, their connection to our vision, and the ability of our people to make a real impact among the patients whom we serve. Everything we do is rooted in reality, connection, and...

  • Human Resources Business Partner

    1 week ago

    Salt Lake, Utah, United States St. Marks Hospital Full time $60,000 - $100,000 per year

    IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Human Resources Business Partner with St. Mark's Hospital you can be a part of an organization that is devoted to giving backBenefitsSt. Mark's Hospital offers a total rewards package that supports the health, life, career and retirement of...

  • People Business Partner, Employee Relations

    1 hour ago

    Salt Lake, Utah, United States Brex Full time

    Why join usBrex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce...

  • HR Business Partner

    6 days ago

    Salt Lake, Utah, United States Volunteers Of America, Utah Full time $60,000 - $90,000 per year

    Schedule: Monday-Friday (FLSA Exempt)This position works on-site at VOA Utah's Recovery on Redwood (1875 S Redwood Rd, SLC)Full Time Benefits - Approximate full-time benefits package value = $20,000+:Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).Employee Assistance Program...

  • HR Business Partner

    1 week ago

    Salt Lake, Utah, United States Volunteers of America, Utah Full time $60,000 - $80,000 per year

    :Schedule: Monday-Friday (FLSA Exempt)This position works on-site at VOA Utah's Recovery on Redwood (1875 S Redwood Rd, SLC)Full Time Benefits - Approximate full-time benefits package value = $20,000+:Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).Employee Assistance...

  • Jr Partner Engagement Exec

    7 days ago

    Salt Lake, Utah, United States Rf-Smart Full time $80,000 - $120,000 per year

    Junior Partner Engagement Executive - NetSuite Location is Remote in PST We exist to Transform our Customers and Change Lives   Summary: The RF-SMART Partner Engagement Executive is responsible for working with the NetSuite partner ecosystem to educate, promote and position RF-SMART solutions. They will identify, develop and grow relationships with...

  • Territory Sales Manager

    7 days ago

    Salt Lake, Utah, United States Nexus IT Full time $100,000 - $130,000 per year

    DescriptionPosition:Territory Sales Manager (TSM)Location:Salt Lake City, Utah or Phoenix, ArizonaDepartment:SalesReports To:Head of Sales & MarketingSalary/Pay:$100K- $130K / Year + performance bonus commensurate with experienceFLSA Status:Full-Time, ExemptAbout The CompanyFounded in 1998, Nexus IT has evolved into one of the leading providers of Managed...

  • Talent Acquisition Partner

    1 week ago

    Salt Lake, Utah, United States Cosm Full time

    Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the...

  • Business Analyst

    5 days ago

    Salt Lake, Utah, United States Collabera Full time $90,000 - $115,000 per year

    Company Description About Collabera:Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading...

  • Tier 3 Escalations Manager

    7 days ago

    Salt Lake, Utah, United States Nexus IT Full time $90,000 - $130,000 per year

    DescriptionTier 3 Escalations ManagerLocation:Salt Lake City, UT / Hybrid / Potential for RemoteDepartment:Leadership Team – ServiceReports To:Director of Frontline Services (Initially to the Head of Operations)Employment Type:Full-Time, ExemptCompensation:$90,000 – $130,000 annually (commensurate with experience and education)About The CompanyFounded in...