Quality Assurance Coordinator

7 days ago

New York, New York, United States Volunteers of America - Greater New York, Inc. Full time $60,000 - $90,000 per year

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.  We are in search of new talent in the following position… Position: Quality Assurance Coordinator (Hybrid Remote)The Quality Assurance Coordinator is responsible for the overall support of programs as defined by the Volunteers of America program model and funding source standards.Location: New York, NY 10020Minimum Qualifications:Bachelors degree in a related field, two years of experience in supervision and demonstrated ability in the areas of written and verbal communication. Other necessary skills include training, audit and evaluation data collection and incident management skills.Quality Assurance Coordinator Principal Responsibilities: Assisting the Program Director in daily operations of quality assurance services provided to agency program teams, including but not limited to, internal reviews, monthly reporting, monthly and quarterly committee meetings and other activities as assigned. Participate and assist in the development of ongoing staff training, including but not limited to, incident report management, case management and electronic record keeping.Support the Program Director in maintaining ongoing systems for the collection and evaluation of data and program demographics.Process incident reports.Monitor program performance targets, outcomes and trends. Support the Program Director in special projects as needed.We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:Medical, Dental, & Vision CoveragePrescription CoverageLife InsuranceRetirement PlanTuition ReimbursementPaid Time Off, including a Paid Birthday HolidayAnd much morePlease note: Benefits for part-time employees may vary.To learn more about VOA-Greater New York, copy and paste this link into a browser:   VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.  Apply today 

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