AT&T Customer Representative

2 weeks ago

Dublin, Ohio, United States Three Cities Business Development Full time $46,000 - $54,000 per year

Reshaping The Future, One Business At A Time

We are a premier sales firm specializing in business and career development for the telecom industry. Our company

offers targeted telecom solutions that aim to develop significant improvements for local businesses.

We are searching for an energetic and hard working individual to join our AT&T Customer Representative team. In

this AT&T Customer Representative role, you'll serve as the go-to resource for customers, assisting businesses with

AT&T services, and their questions and ensuring their experience is nothing short of excellent. If you're a quick

learner with a positive attitude and a desire to grow professionally and in customer service and sales, reach out to us

immediately

AT&T Customer Representative Responsibilities:

● Be the first point of contact for AT&T businesses and customers to answer questions, resolve issues, and

share information on services and promotions.

● Handle customer concerns with empathy and professionalism, turning challenges into positive experiences.

● Learn AT&T's products, services, and policies to confidently recommend the best options.

● Manage sales orders and account updates for customers including billing questions, service upgrades, and

plan changes accurately and efficiently.

● Collaborate with your team to improve processes and deliver consistent, high-quality service.

● Work to exceed performance goals, including customer satisfaction and resolution times.

● Stay current on new products and procedures to support customers effectively.

AT&T Customer Representative Qualifications:

● Exceptional verbal and written communication skill

● Prior experience in customer service, retail, sales or related field

● A genuine passion for helping people

● Prior labor, warehouse, cashiering roles are also a plus

● Comfortable learning new skills and systems within the role

● The ability to work in a fast-paced environment and handle a diverse range of customer inquiries

Job Type: Full-time

Pay: $46, $54,000.00 per year

Benefits:

  • Flexible schedule
  • Professional development assistance

Work Location: In person

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