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Logistics Supervisor

2 weeks ago

Houston, Texas, United States E80 Group Full time

Job description:

Who You Are

"It's our fears that will limit our success, not our mistakes. The secret to successful hiring is to look for people who are not afraid of failing and want to change the world" – E80 Group CEO and Founder, Enrico Grassi

Sounds like you?
 Great Here's what E80 Group has to offer.

Position Description:

The
Logistics Supervisor
ensures the highest Customer satisfaction acting as the interface between USMCA Spare Parts customer service and the 3PL fulfilment provider. Also critical, will be to support Spare Parts customer service by acting as the liaison with multiple members/departments of E80 headquarters in Viano, Italy.

Duties and Responsibilities:

  • Manage the flow of orders from E80 SAP to the 3rd Party Logistics (3PL) provider's WMS – Extensiv
  • Create daily, Delivery Notes in SAP for spare parts and RSPL for both sales and warranty orders
  • Prioritize customer orders based on urgency identified by the Spare Parts's team or as communicated by the Spare Parts Manager
  • Plan the shipment of parts or consumables required for Maintenance, Service or Retrofit orders, according to the interventions' schedule provided by Customer Service Coordinators and Project Managers
  • Monitor the day to day workflows at the warehouse, helping 3PL staff understand priorities and workload
  • Close daily monitoring of urgent customer orders is necessary
  • Hold 3PL accountable for following inventory best practices, ensuring that E80 inventory assets are secured, protected from damage, and properly accounted for
  • Oversee the handling of spare parts returns from customers, assess the condition of returned components, and post the necessary transactions in the system. Is the local point of contact and escalation source when a return does not meet restocking requirements.
  • Assists the 3PL to investigate stock variances using information from both E80 SAP and the 3PL WMS

Dependent Job Responsibilities:

  • Act as primary point of contact for the SP team for:
  • Authorization of credits and parts returns
  • Triggering drop-shipments procedures for urgent deliveries from Italy
  • Supporting inventory analysis

Subordinate Job Responsibilities:

  • Programming components ordered by customers using equipment and instructions provided by E80

Requirements:

  • Onsite expert of E80 spare parts components, able to identify, and assist spare parts representatives with marginally technical questions. Familiarity with E80 spare parts components, their primary use, the vendor/supplier, and some technical knowledge is required
  • Providing excellent customer service is crucial
  • Building and maintaining positive relationships with customers, suppliers, internal E80 teams
  • Proficient in the use of E80 SAP (S4 & ECC)
  • Skilled in the use of 3PL's WMS – Extensiv
  • Knowledgeable in E80 processes and procedures
  • Must be analytical and detail oriented

Qualifications:

  • Knowledge of Microsoft Office tools is required
  • SAP working knowledge is preferred
  • Must be analytically natured and detail oriented

What's in It for You

Compensation
: $70K - $80K DOE (FLSA Exempt)

Benefits
: Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match

Location
: Houston, TX

Not just a job, but Career growth
: Our steady year-on-year growth fosters a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to reach your full potential, no matter which career path you choose.

E80 World Academy
: Be prepared to be impressed by our innovative training and learning programs. We offer cutting-edge insights to help you refine your expertise and succeed in your role.

#BE80:
 You'll be part of a dynamic, collaborative team where giving back is at the core of our success and central to the #BE80 Culture.

Qualified applicants will receive consideration.
E80 Group does not tolerate any kind of discrimination or offensive behavior against one's personality (for example, moral, sexual or other kind of harassment, intimidation, persecution and other), or social exclusion or unfair treatment due to nationality, race, colour, ethnic or social origin, membership of a national minority, property, birth, disability, age, sexual orientation, gender, genetic features, family status, religions or political views or physical disabilities, veteran status, citizenship status, marital status, or pregnancy.
We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.