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Cash Office/ Customer Service Desk Associate- Full

13 hours ago

Rochester, New York, United States Boscov's Department Store, LLC Full time

Cash Office/ Customer Service Desk Associates
 

Earn an additional $1.00 per hour incentive through 12/25/2025

Bring your experience to work for you where people love to shop Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associates to join our retail team. 

Job Responsibilities 
 

Responsibilities of the Cash Office Associate portion include:  

  • Reconciliation of Cash Receipts
  • Counting the safe
  • Performance of audits
  • Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures
  • Register repair/ Answering questions related to the register

Responsibilities of the Customer Service Associate portion include:  

  • Provide customer service by completing customer requests and/or resolving issues in a timely manner.
  • Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
  • Make storewide announcements over public address system.
  • Handle layaway storage, maintain records, receive payments and release merchandise.

Job Requirements 
Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service. 

Additional requirements include:  

  • Possess basic math skills
  • Prior cash handling required
  • Retail and/or banking experience, preferred
  • Ability to operate an adding machine
  • Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management
  • Ability to learn computer systems, POS register, and telxon
  • Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits

At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a member of our retail operations team, you will be eligible to receive:

  • Starting Rate: $16.50 per hour
    • $1.00 per hour hourly incentive through 12/25/2025
    • $250 sign on bonus for full-time coworkers (must be employed through 12/25/2025)
    • $100 sign on bonus for part-time coworkers (must be employed through 12/25/2025)
  • Weekly Pay

  • Liberal employee discount 

Work where people love to shop 
Equal Opportunity Employer 

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