Client Service Representative

6 days ago

Detroit, Michigan, United States Metropolitan Veterinary Associates Full time $18,000 - $40,000 per year

Support, Learn, and Make a Difference 

Making a difference is what we do Are you passionate about top notch veterinary & client care? So are we Your career path awaits at the newly opened Metropolitan Veterinary Urgent Care and Specialty in Wayne, PA

This state-of-the-art 6,000-square-foot facility conveniently located just minutes from Metropolitan Veterinary Associates, Rt. 476/Rt. 76/Rt. 30, and the PA Turnpike, is equipped with everything you need to provide outstanding care to your patients. As part of this innovative facility, you'll not only provide top-tier urgent care services but also work alongside an exceptional team of Emergency Doctors and Specialists.

If you're looking to take your profession to the next level in a collaborative, openhearted environment, this is the place for you 

About the Customer Service Representative - Urgent Care Role:  

We are looking for a Customer Service Representative to join our growing team As the first point of contact for clients and patients, you will play a vital role in ensuring a welcoming, professional, and efficient experience. 

Schedule

This is a full-time position with the following schedule:

  • Tuesday-Friday: 4:00 PM - 12:00 AM

Compensation

  • Starting at $18.00

What You'll Do  

  • Providing a warm and friendly first impression to all clients and patients.
  • Communicating with clients and the medical team in a clear, professional, and compassionate manner.
  • Answering phones, managing client inquiries, and scheduling app ointments effectively.
  • Maintaining accurate patient records and updating client information.
  • Assisting with patient admits and discharges, as well as payment processing.
  • Supporting the cleanliness and organization of the hospital, including the front desk and lobby areas.
  • Multitasking and prioritizing responsibilities in a fast-paced environment.
  • Collaborating with team members to ensure smooth workflow and excellent care.

Our top tier benefits include 

  • Leading industry compensation 
  • Education Assistance Program & tuition reimbursement 
  • Medical, Dental and Vision insurance 
  • Paid time off 
  • Paid volunteer time off 
  • Continuing education paid time off and allowance (for licensed and non-licensed team members) 
  • Retirement plan including matching funds 
  • Pet adoption reimbursement 
  • Mentorship with a team dedicated to Education and Development 
  • Emotional support and well-being benefits for team members 
  • Unlimited growth potential

Requirements

  • Friendly and professional demeanor.
  • Strong communication and organizational skills.
  • Proficiency with computers and phone systems.
  • Basic understanding of veterinary terminology (or willingness to learn).
  • Comfort being around animals and working in a pet-focused environment.
  • Ability to handle multiple tasks in a dynamic, team-oriented setting.
  • Attention to detail and the ability to stay calm under pressure.

At MVA, YOU are our priority. If you're looking for a career where you can thrive, grow, and truly make a difference, we'd love to have you join our team? 

#ACP2

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