steakhouse general manager

9 hours ago

Rohnert Park, California, United States Graton Resort & Casino Full time

Position Summary
The Steakhouse Restaurant Manager is responsible for ensuring fast, friendly, and courteous service in 630 Park Steakhouse at Graton Resort & Casino. The role of Restaurant Manager has a strong hospitality element, ensuring the restaurant delivers high quality food and drink and exceptional guest service.

Essential Functions

  • Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
  • Execute all Food Operation Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract.
  • Manage the inventory and order food and beverages, equipment and supplies.
  • Inspect supplies, equipment and work areas.
  • Schedule staff hours and assign duties.
  • Maintain budgets and payroll records, and review financial transactions.
  • Ensure Team Members are exceeding Graton Guest Service Standards.
  • Oversee food preparation, portion sizes and the overall presentation of food.
  • Respond and solve front-of-house guest issues in a timely and efficient manner.
  • Interview, hire and train new Team Members and effectively audit to ensure training standards are satisfied.
  • Maintain quality control of products and services. Ensure excellent and consistent quality of service and presentation.
  • Evaluate and oversee job performance of all Team Members. Hold individual subordinates accountable for performance of job duties, tasks, policies and procedures.
  • Conduct monthly inventories of food and beverages.

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