Director – Software Engineering

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director – Software Engineering (Fintech Platforms)

About Fiserv

We're Fiserv, a global leader in Fintech and payments, moving money and information in ways that move the world. Every time you swipe a card, pay through an app, or withdraw cash, we're behind the scenes making it happen—securely, reliably, and at scale. If you're passionate about building technology that powers financial services and want to make an impact on a global scale, join us.

What You'll Do

As a Director of Software Engineering, you will be extremely hands-on, leading the development and operation of secure, scalable, and high-performance financial platforms. You'll drive outcomes that matter—system reliability, customer satisfaction, regulatory compliance, and cost efficiency. You'll guide cross-functional teams through complex initiatives, ensuring alignment with business goals and fintech best practices.

Engineering Leadership & Delivery

• Lead multiple software engineering teams through the full SDLC—design, build, test, deploy, and operate—using Agile, Waterfall, and hybrid methodologies.
• Architect and deliver secure, scalable platforms that support high-volume financial transactions and meet regulatory standards.
• Lead the release management function to ensure smooth, timely, and issue free code deployments

Application Modernization

• Drive platform modernization and consolidation efforts, balancing innovation with stability.
• Evaluate existing applications and identify modernization opportunities focused on improving integration, functionality, and scalability
• Develop a technology and data architecture roadmap - defining how internal systems should evolve to support both current production needs and future growth
• Retool and align existing systems, including production and client-facing tools, to create a unified and efficient infrastructure
• Architect modern data structures that allow cross-platform data flow, real-time analytics, and AI integration

Fintech-Specific Strategy & Risk Management

• Ensure systems comply with financial regulations (e.g., PCI DSS) and are audit-ready.
• Implement cybersecurity best practices and lead proactive risk mitigation strategies.
• Integrate fraud detection and secure data transfer mechanisms (e.g., MoveIT SFTP).

Cross-Functional Collaboration

• Partner with Product, Compliance, Infrastructure, and Customer Support to align priorities and deliver exceptional member experiences.
• Communicate effectively with stakeholders to ensure transparency, alignment, and shared understanding of goals and risks.

Operational Excellence

• Maximize system uptime and performance while reducing unit cost per transaction.
• Lead incident response and root cause analysis for production issues.
• Drive continuous improvement through automation, DevSecOps practices, and process optimization.

Team Development & Culture

• Build and mentor high-performing teams with deep domain expertise in financial services.
• Foster a culture of accountability, collaboration, and innovation.
• Champion diversity of thought and emotional intelligence to bring out the best in your teams.

What you need to have:

• Bachelor's degree in Computer Science or related field; Master's preferred.
• 10+ years of experience leading software development teams in a Fortune 500 environment.
• Deep expertise in;
  • Microsoft SQL Server, .NET (C#, ASP, VB), Delphi, Java, C#, WinForm, and MVC architecture.
  • Windows, Linux (RHEL), and AIX Operating Systems.
  • DB Platforms including MS Access
• Proven track record of delivering secure, compliant, and scalable fintech solutions.

What would be great to have:

• Experience with VB6
• Experience leading amidst complex stakeholder landscapes.
• Expertise utilizing GitLab, ServiceNow, Jira, CyberArk, SailPoint, Workday, and Confluence.
• Strong communication and stakeholder management skills.
• Highly evolved team skills – evidenced by success in team sports or similar
• Calm amidst pressure, tight timelines, and significant workloads
• Passion for innovation in financial services, including digital transformation and open banking.

​Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

Salary Range

$121, $193,800.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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